Store Manager - West Covina Store

Salvation Army Tucson; California, Northern (MO, KY); Hybrid; USD 28,000 - 36,000; Full time

Job summary

Salvation Army in West Covina, CA is seeking a full-time Store Manager to lead the thrift store team, schedule staff, supervise operations, and ensure excellent customer service while adhering to policies.

The role offers opportunities to develop leadership skills, manage inventory, oversee cash handling, and drive sales in line with budget. Applicants should have a high school diploma and at least one year of retail supervisory experience; driving is required.

Qualifications

• Minimum 1 year of retail sales experience.
• Minimum 1 year supervisory experience preferred.
• Experience operating POS/Cash Register.
• Must pass background check and have a valid driver''s license.

Responsibilities

• Schedule store employees to ensure proper coverage.
• Supervise staff to ensure policy compliance and service quality.
• Interview and hire store employees.
• Provide training on store policies and customer service expectations.
• Maintain inventory accuracy and merchandise presentation.
• Oversee cash handling, banking, and change management.

Skills

Retail leadership

POS / cash register

Driver's license

Customer service

Team supervision

Education

High School Diploma or equivalent

Job description

Job Category: Thrift Stores - all positions

Requisition Number: STORE024578

• Posted : July 21, 2026
• Full-Time
• Rate : $23 USD per hour

Locations

Showing 1 location

PA West Covina Store 6
West Covina, CA 91792, USA

Description

Rate: $23.00 per / hour

Become part of the dedicated Sales team at Salvation Army! Together we can continue serve and impact our local community. We are hiring for full-time Store Manager at our West Covina Store . Great opportunity to improve your leadership skills and experience while contributing to the success of our Adult Rehabilitation Program. If you are looking for a job with purpose, apply to Salvation Army!

For information on this position, please read below:

ESSENTIAL JOB DUTIES:

• 1. Schedule store employees to ensure appropriate coverage in store at all times.
• 2. Supervise employees in performance of duties to ensure compliance with published directives and guidelines.
• 3. Responsible for interviewing and processing for hiring new store employees.
• 4. Provide training for new personnel on store policies and procedures and the level of customer service expected by The Salvation Army.
• 5. Responsible for issuing disciplinary warnings, conference reports, employee evaluations and goals as needed in coordination with Administration.
• 6. Responsible for ordering merchandise and maintaining accurate inventory of merchandise on hand.
• 7. Responsible for adequate amount of change at the beginning of each day, safeguarding cash in registers and safe at all times and banking of cash receipts as per ARCC policy.
• 8. Responsible for processing of paperwork per Review Standards, especially as it relates to Hour and Wage compliance.
• 9. Attends monthly manager meetings and keep personnel informed of new policies and directives.
• 10. Responsible for maintaining good customer relations with customers and the community and setting example by greeting all customers and donors.
• 11. Assures that safety measures are established and maintained consistent with ARC policy and governmental regulations and that hazards are reported to Administration.
• 12. Responsible for the protection of property and building.
• 13. Responsible for maintaining and increasing store sales as projected by budget and goals set with Administration.
• 14. May transfer from store to store at the direction of Administration.
• 15. Implement appropriate loss prevention measures.
• 16. Coordinate daily morning and shift change team meetings.
• 17. Other written or verbal duties as may be assigned by the Administrator or his designate

QUALIFICATIONS:

• High School Diploma or equivalent.
• Must have a minimum of one year previous retail sales/customer service experience.
• At least one year retail experience in supervisory position preferred.
• Must be able to operate POS/Cash Register and have ability to schedule and supervise store employees.
• Must hold a valid driver’s license, be able to show proof of insurance and have access to a motor vehicle.
• Must pass background check, which will include Criminal History and Sex Offender Registry.
• Ability to communicate effectively with management, store employees, customers and donors.

PHYSICAL REQUIREMENTS:

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
• Ability to grasp, push, pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks and carts, hand trucks and miscellaneous carts.
• Ability to operate a telephone.
• Ability to lift up to 50 lbs.
• Ability to perform various repetitive motion tasks.

THE SALVATION ARMY MISSION STATEMENT : The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination.

Required

High School or Equivalent or better.

Experience

1 year:

Valid driver's license

Preferred

Explain any employment gaps.

Preferred

Driver's License

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.