Store Manager - WA Carousel

Swarovski; United States; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Recognition awards

Exclusive employee discounts on Swarov

Paid volunteering leave

Global employee assistance program

Comprehensive product, personal and领导

Career development opportunities

Job summary

Swarovski Store Manager role in Australia leads a diverse team to deliver exceptional luxury retail experiences. You will drive sales, nurture a high-performance culture, and champion customer service excellence while implementing you store’s standards and brand guidelines.

You will recruit, coach, and develop talent, manage inventory and operations, and promote loyalty programs to grow the business. A strong leadership mindset and a passion for premium fashion and customer care are essential.

Qualifications

• 3+ years of experience in multicultural luxury retail environments
• Excellent leadership, coaching, and team development skills
• Digital proficiency and strong operational know-how
• A winning personality to easily establish a trustful relationship and empower others
• Customer-focused, curious, empathetic, and results-driven team player with a commercial mindset
• English skills

Responsibilities

• Lead, motivate, and develop your team to achieve sales goals and deliver outstanding service
• Build strong customer relationships and promote loyalty programs
• Recruit, onboard, and coach talent, securing succession plans
• Set and manage individual and team targets, proactively assessing performance
• Oversee store operations: inventory, cash handling, loss prevention, and compliance
• Ensure implementation of all Swarovski policies, procedures, and standards

Skills

Leadership

Customer service

Team development

Digital proficiency

Operational know-how

English

Job description

At Swarovski, your leadership matters, your vision drives success, and your work shapes exceptional luxury moments in every store experience.

Ready to lead with purpose at one of the most iconic brands in fashion and design? Join our retail team and drive a culture where creativity, customer service, and team spirit shine with brilliance.

As a Store Manager,you’lllead your team with passion, nurturing team spirit, delivering exceptional customer experiences, and driving commercial success.You’llbe a Swarovski advocate, inspiring excellence and supporting your team’s growth every day.

AbouttheJob

• Lead, motivate, and develop your team to achieve sales goals and deliver outstanding service
• Build strong customer relationships and promote loyalty programs
• Recruit, onboard, and coach talent, securing succession plans
• Set and manage individual and team targets, proactively assessing performance
• Oversee store operations: inventory, cash handling, loss prevention, and compliance
• Ensure implementation of all Swarovski policies, procedures, and standards

AboutYou

• 3+ yearsofexperience in a multicultural retail environment,in luxury fashion, cosmetics, or lifestyle brands
• Excellentleadership, coaching, and team development skills
• Digitalproficiencyand strong operationalknow-how
• A winning personality to easilyestablisha trustful relationshipand empower others
• Customer-focused, curious, empathetic, and results-driven team player with a commercial mindset
• English skills

WhatWeOffer

You can expect a range of benefits, including:

• Recognition awards that celebrateyourachievements
• Exclusive employee discounts on Swarovski products
• Paid volunteering leave to support causes you care about
• A global employeeassistanceprogram offering support in the areas of mental, physical, and emotional health, managerial support as well as financial and legal matters
• Comprehensive product, personal and leadership skills training to help you grow
• Opportunities for career development

Many of our Store Managers grow into Flagship Store Manager, District Manager, Trainer, Visual Merchandiser, Customer Service, or Sales Operations Manager roles. We support your development so you can build a career that matches your ambitions.

About Swarovski

Swarovskicreates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, we design, manufacture, and sell the world’s finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor.

Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation. We empower people to express their individuality with confidence and respect, and we believe that different perspectives make us stronger.

Swarovski is an equal opportunity employer. We are committed to fair, inclusive recruitment and to building a workplace where everyone feels they truly belong.