Store Manager Unassigned

Walgreens; Rockford (IL); On-site; USD 100,000 - 125,000; Full time

Job summary

Join a leading retail company as a Store Manager Unassigned, where you will lead store operations and customer service while completing a rigorous training program. This role offers opportunities for personal development and career growth in a dynamic environment. Ideal candidates will possess retail management experience and a strong commitment to customer satisfaction.

Qualifications

• 3 years retail management experience or 5 years with High School Diploma.
• Flexible schedule and willing to transfer within the area.

Responsibilities

• Lead full store operations and complete development track to Store Manager.
• Engage with customers and monitor service metrics.
• Analyze performance data and develop action plans.

Skills

Customer Service

People Management

Problem Solving

Education

Bachelor’s degree

High School Diploma/GED

Tools

PTCB Certification

Job description

Join to apply for the Store Manager Unassigned role at Walgreens

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Responsibilities

1. Learn Walgreens’ operations and lead full store operations across front-end and pharmacy. Complete the accelerated development track to Store Manager within the designated timeframe.
2. Under the Store Manager's guidance, oversee store operations including front-end and pharmacy.
3. Assist and shadow the Store Manager to support store operations throughout the learning process.

Training & Personal Development

• Complete a rigorous, accelerated program with all necessary certifications for the Store Manager role.
• Participate in classroom, online, and on-the-job training, including rotations in other stores.
• Follow development plans with District Manager, engage in growth discussions, and demonstrate proficiency in learning topics.
• Seek self-development, monitor performance, and learn best practices in retail, pharmacy, and management.
• Implement compliance SOPs, learn store systems, and obtain required pharmacy licensure and certifications.

Customer Experience

• Engage with customers, resolve complaints, and model customer service best practices.
• Monitor and improve customer service, coach team members, and analyze feedback to enhance service metrics.

Operations

• Gain experience supervising store operations, merchandising, and inventory management.
• Learn to protect assets through loss prevention and ensure compliance with laws and regulations.
• Support safety, maintain policies, and complete assigned tasks.

Business Performance & Planning

• Analyze performance data, develop action plans, and identify sales opportunities.
• Review asset protection data and operational metrics to improve results.
• Assist in planning to grow the store and pharmacy business.

People & Performance Management

• Learn all aspects of people management, including training and coaching.
• Shadow the Store Manager in performance discussions and understand HR policies.
• Support team engagement and problem-solving.

Communications

• Attend key meetings, provide feedback, and assist in community events.
• Gain experience in team discussions and operational communication.

Qualifications

• Bachelor’s degree with 3 years retail management experience or High School Diploma/GED with 5 years retail management experience.
• Fluent in English (except in Puerto Rico).
• Flexible schedule, willing to accept store assignment, and willing to transfer within the area.
• PTCB Certification preferred.

We consider applicants with arrest and conviction records. Walgreens is an Equal Opportunity Employer. Salary range: $23.08 - $43.07 per hour, depending on various factors. For benefits details, visit jobs.walgreens.com/benefits.