Store Manager - Twelve Oaks Mall

AKIRA; Novi (MI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Pet insurance

Life insurance

LTD

FSA/HSA

401(k)

Employee discount

Career development

Job summary

AKIRA Store Manager in Novi, MI is seeking a motivated leader to recruit, train, and coach a high-performing team, ensuring exceptional customer service and fashion expertise. The role emphasizes an ownership mindset and alignment with AKIRA's selling standards.

You will manage daily operations, guide visual presentation, achieve sales goals, and uphold company policies while fostering a positive store culture and growth opportunities.

Qualifications

• Minimum 1 year of experience in store management.
• Proven leadership and team development skills.
• Strong customer service orientation.
• Excellent communication and organizational abilities.
• Knowledge of visual merchandising and store operations.

Responsibilities

• Recruiting, onboarding, and mentoring store staff.
• Maintain energetic store atmosphere and selling culture.
• Drive sales goals daily, weekly, monthly.
• Ensure impeccable store presentation and AKIRA standards.
• Enforce policies with consistency and integrity.

Skills

Store management

Leadership

Customer service

Communication

Visual merchandising

Job description

AKIRA Store Manager

In 2002, AKIRA opened the doors to its first women's clothing boutique in Chicago. Since then, the company has extended its reach to 40+ stores across the United States, as well as a thriving eCommerce business (shopAKIRA.com). AKIRA is extremely well-poised for sustained growth as we continue to build a nationally recognized brand.

AKIRA's culture has one very large, distinct difference from other high fashion competitors: Other-Worldly Customer Service and Fanatical, Obsessive Attention to the consumer's needs and desires. The core principle for all employees at AKIRA is to Act and Think Like an Owner, and this belief can be reflected across all areas of the company.

The Position: Store Manager

Position Overview:

AKIRA Store Managers are fanatical salespeople, driven by goals and dedicated to servant leadership. They excel in ensuring customers are styled by knowledgeable experts who are deeply immersed in the world of fashion. Our mission is to help customers look and feel their best. Store Managers are relentless in recruiting and developing top-tier talent to maintain a high-performing team. By leading through example and adopting an ownership mindset, they go above and beyond to achieve both personal and store objectives.

Essential Functions:

• Recruiting, interviewing, and onboarding exceptional employees and managers.
• Training, mentoring, and retaining top-tier talent to foster growth and excellence.
• Cultivating and maintaining a positive and energized store atmosphere.
• Elevating the selling culture by championing AKIRA's 5 Steps of Selling.
• Providing timely, constructive feedback both in real-time and through written communication.
• Inspiring and motivating employees and managers to perform at their best.
• Ensuring seamless store operations and maintaining impeccable visual presentation aligned with AKIRA standards.
• Upholding and enforcing all AKIRA policies with consistency and integrity.
• Exceeding individual sales goals with enthusiasm and determination.
• Driving the store's daily, weekly, and monthly sales goals to surpass expectations.
• Leading by example to embody and promote AKIRA's culture and Code of Conduct through our 4 Principles.

Qualifications:

• Minimum 1 year of experience in store management
• A passion for fashion and a keen eye for trends.
• An unwavering work ethic and dedication to excellence.
• Proven leadership skills with the ability to inspire and guide a team.
• Exceptional communication and organizational abilities.
• High motivation coupled with a proactive sense of urgency.
• At least one year of experience in retail management.
• Expertise in supervising, motivating, and effectively directing employees.
• Flexibility to adapt to new directions and embrace change with enthusiasm.
• Comprehensive knowledge of visual merchandising and superior customer service practices.
• Strong understanding of store operations, including inventory management, loss prevention, retail systems, and budget preparation.
• The ability to thrive in an entrepreneurial environment, where a hands-on approach drives success.
• A collaborative mindset fosters strong and sustainable relationships with employees and managers.

Physical Requirements:

• Move product, supplies, and/or boxes repetitively; ability to push, pull, and lift a maximum of 50 lbs. based on the needs of the role
• Ability to stand/walk for extended periods of time, including a 10-12 hour shift

Benefits and Perks:

• AKIRA offers competitive benefits for full-time employees, including Medical, Dental, Vision, Pet Insurance, Life, LTD, FSA/HSA/Dependent Care FSA, Flex Transit (CTA), 401(k), and a generous employee discount.
• We’re committed to internal growth, providing meaningful development and career advancement opportunities.

Job Type: Full-Time

We are committed to fair and transparent compensation practices. Compensation for this position will be determined based on experience, qualifications, and other job-related factors. Additional compensation and benefits may also apply and will be discussed during the hiring process.

We may utilize AI-assisted and automated tools as part of the recruiting and hiring process. All employment decisions are made in compliance with applicable laws and without discrimination.