Store Manager - The Avenue at Murfreesboro

Pandora A/S; Murfreesboro (TN); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a passionate Store Manager to lead their team in delivering exceptional customer experiences. This role involves engaging with customers on the sales floor, coaching a dedicated team, and driving sales to exceed targets. The ideal candidate will have a strong background in retail management, a knack for building relationships, and a commitment to fostering a positive store culture. With a comprehensive compensation package and opportunities for growth, this is a chance to make a significant impact in a vibrant retail environment.

Benefits

401K Plan

Medical Insurance

Dental Insurance

Vision Insurance

Employee Discounts

Paid Time Off

Tuition Reimbursement

Continuous Learning Opportunities

Qualifications

• 3-5 years experience as a Store Manager in a high-performance environment.
• Ability to connect and inspire people at all levels.

Responsibilities

• Deliver exceptional customer experiences and drive sales.
• Coach and manage a team to achieve KPI goals.

Skills

Store Management

Customer Engagement

Sales Strategy

Team Coaching

Business Acumen

Communication Skills

Education

High School Diploma

Bachelor's Degree (preferred)

Tools

Microsoft Office 365

Retail Point-of-Sale Systems

Job description

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert:

Store Manager - The Avenue at Murfreesboro

City: Murfreesboro

Country/Region: US

Application Deadline: n/a

As the largest jewellery brand in the world, we give a voice to millions of people’s loves every day. Our beautiful products empower people around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives.

Where original thinking is welcomed and can turn into positive impact in a heartbeat, we dream big, dare to act, and deliver with care and passion. At Pandora, you can craft far more than just an incredible career.

About the Team:

The Store Manager will be the ultimate Pandora fan. As the Store Manager, you will fully immerse yourself in our brand, culture, and product, taking pride in delivering exceptional customer experiences. This role offers the exciting opportunity to spend quality time on the sales floor, engaging with customers and working alongside your team to drive sales. You will coach and manage a team of Assistant Store Managers, Sales Leads, and Sales Associates.

*Please note, this job will require completing an assessment that will be emailed to you upon application submission.

Our Store Managers excel when they:

• Embrace the store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors.
• Dare to exceed individual and store sales goals by building genuine connections with our fans.
• Embrace opportunities and surpass commercial targets and KPIs, setting new records and achieving remarkable success.
• Create unforgettable shopping moments that exceed expectations by displaying excellent product knowledge and building brand loyalty.
• Dream of coaching and inspiring the sales team, fostering accountability for individual and store performance. Provide real-time feedback and guidance to empower the team in achieving their KPI goals.
• Build loyal fans by authentically engaging and fostering lasting connections beyond transactions.
• Expand your network and inspire the best talent to join Pandora across seasonal and core hiring, including Assistant Store Managers, Sales Associates, and Sales Leads.
• Partner with the Divisional Sales Manager and HR to identify and resolve performance issues and policy violations.
• Utilize your expertise across talent, brand, operations, and fan experience to ensure timely implementation of visual merchandising directives, efficient operational processes, and ongoing talent development.
• Perform all other duties as assigned.

To succeed in this role, you should:

• Have at least 3-5 years of experience as a Store Manager in a high-performance selling environment.
• Demonstrate a caring approach in your communication, both written and verbal.
• Possess the ability to connect with people at all organizational levels and inspire them.
• Have sharp business acumen and analytical skills to deliver positive results.
• Be skilled in recruiting, retaining, and developing exceptional teams, including succession planning and internal mobility.
• Be proficient with Microsoft Office 365 and retail point-of-sale systems.
• Be at least 18 years old and able to provide proof of identity and work eligibility.

This role involves a flexible schedule including nights, weekends, and holidays, standing for extended periods, lifting 50+ pounds, and punctuality.

We offer a comprehensive compensation package including base salary plus bonuses, a 401K plan, and extensive benefits such as medical, dental, vision, disability insurance, life and AD&D coverage, and employee discounts.

Our growth and development programs include learning and development opportunities, continuous feedback, LinkedIn Learning, tuition reimbursement, and more.

Enjoy paid time off including vacation, personal days, sick leave, birthdays, holidays, and celebration days.

About Pandora:

Pandora is the world's largest jewelry brand, specializing in accessible luxury jewelry made from high-quality materials. Our pieces inspire self-expression and storytelling. We operate in over 100 countries with more than 6,800 points of sale, including 2,700+ concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide, using only recycled silver and gold. We are committed to sustainability, aiming to halve greenhouse gas emissions by 2030. Pandora is listed on Nasdaq Copenhagen and reported revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.

Pandora’s recruitment process is transparent and fair, designed to eliminate bias and discrimination. We encourage applicants to refrain from including identity-related details such as photos, marital status, and age.

About Pandora NAM:

The North American team includes over 115 employees in New York and Baltimore, 80+ in Columbia, Maryland, over 100 in field roles, and over 3,900 in owned and operated stores. The USA is Pandora’s largest market, with over 1,400 points of sale, including 420+ concept stores, most of which are company-owned.