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Store Manager, Tanger Outlets Charleston

Ann Taylor Factory

North Charleston (SC)

On-site

USD 40,000 - 70,000

Full time

3 days ago
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Job summary

Join a forward-thinking company as a Store Manager, where you will lead a team to deliver exceptional customer experiences and drive store profitability. In this role, you will cultivate a customer-focused environment, coach associates, and manage day-to-day operations. You will have the opportunity to inspire your team while promoting community engagement and operational excellence. With a commitment to employee empowerment and development, this role offers a chance to make a significant impact in a dynamic retail environment. If you are passionate about retail and ready to take on a leadership role, this opportunity is perfect for you.

Benefits

Medical, dental, and vision insurance
401(k) plan
Paid time off & holidays
Opportunities for monthly bonuses
Merchandise discounts
Professional development opportunities
Community impact through philanthropic partnerships

Qualifications

  • 2+ years of retail management experience preferred.
  • Strong people management and leadership skills are essential.

Responsibilities

  • Lead customer and associate experiences in the store.
  • Hire and develop an effective store team.

Skills

People Management
Customer Service
Leadership
Communication
Business Acumen
Organizational Skills

Education

High School Diploma
Bachelor's Degree (preferred)

Tools

Point-of-Sale System
Retail Management Software

Job description

About us
Ann Taylor embodies and celebrates the spirit, heritage, and confidence of American women leading the lives they love. Since its beginnings, Ann Taylor has been committed to providing women with everything they need to feel inspired and motivated as they navigate their multifaceted lives. Our effortlessly polished styles are thoughtfully designed to go anywhere—from the office to special occasions (and everywhere in between).Discover a culture centered on empowering employees, with access to industry leaders and tools you need to expand your skills and stretch your abilities. We'll meet you at every milestone with opportunities and benefits to make life better in and outside of work (not to mention your closet). Ready to join us?

As a Store Manager, you will lead the customer and associate experiences in your store. You are empowered to drive a profitable business by focusing on customer experience, operational performance, visual standards, and strong community engagement. You coach your team to reach their full potential and ensure a welcoming experience for all customers and associates.

The impact you can have

In this role, you'll have the opportunity to:

  • Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.

  • Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.

  • Use technology to provide customers with a seamless omnichannel shopping experience.

  • Hire and build an effective store team through training, coaching, and talent development.

  • Create an inclusive store environment for associates where everyone feels welcome and engaged.

  • Develop a strong operational dynamic within the team to achieve store goals.

  • Promote in-store community events and philanthropic partnerships.

  • Use tools and reporting to oversee store profitability, effective budgeting, and payroll.

  • Analyze reporting to develop short and long-term retail plans.

  • Manage the day-to-day operations of the store, including opening and closing.

You'll bring to the role

  • 2+ years retail Store Manager or service industry experience (preferred)

  • Brings a hospitality mindset when engaging with customers and associates

  • Strong people management skills and an ability to develop talent

  • Effective leadership, interpersonal, and communication skills

  • Technology proficient and ability to operate a point-of-sale system

  • Strong business acumen and ability to develop strategies and create action plans to drive results

  • Action-oriented mindset with an ability to organize, delegate, and prioritize assignments to stay on top of deadlines

Benefits

  • Medical, dental, and vision insurance

  • 401(k) plan

  • Paid time off & holidays

  • Opportunities for monthly bonuses

  • Merchandise discounts plus eligibility for discounts at our sister brands

  • Professional development and opportunities for advancement across our brands

  • Community impact through our philanthropic partnerships

Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.

Location:

Store 1242-Tanger Outlets Charleston-ANN-North Charleston, SC 29418
Position Type:
Regular/Full time

Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@knitwellgroup.com. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.

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