Assistant Store Manager - Syracuse, NY

The Goodyear Tire & Rubber Company; Town of De Witt (NY); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Tire discounts

Job summary

The Goodyear Tire & Rubber Company is seeking an Assistant Store Manager for one of its Auto Service centers in the United States. You will help drive sales through guest interactions, supervise the service department, and mentor associates while ensuring customer satisfaction and profitability.

You will schedule associates, handle appointments, and support profitability goals. The company emphasizes training and growth opportunities within a fast-paced, team-focused environment.

Qualifications

• Minimum 2 years of previous retail experience.
• Valid driver's license.
• Must be at least 18 years of age.
• No relocation is being offered for this position.
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future.
• Previous management experience (preferred).
• Previous automotive sales experience (preferred).

Responsibilities

• Help drive and reach sales goals through guest interactions including tire and service sales.
• Build guest relationships and ensure guest satisfaction by being the liaison between technicians and consumers.
• Effectively manage the service department as needed.
• Contribute to training and development of service department associates.
• Articulate all warranties, promotions, and advertisements.
• Utilize tools provided to make recommendations to guests based on manufacturing guidelines.
• Maintain a clean and safe work and guest area.
• Perform a variety of manual tasks for extended periods of time, including lifting.

Skills

Retail experience

Teamwork

Customer service

Job description

The pay range for this position is $18.00 - $24.00/hr; however, base pay offered may vary depending on factors such-as job-related knowledge, skills, experience, and market location. Selected candidates may be eligible for a number of benefits, including: medical, prescription, dental, vision, 401(k), life insurance, disability, tuition assistance, sick and vacation time, as well as tire discounts.

Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paced work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations. At Goodyear we invest in you and your future by providing excellent training for our technician, sales team and management positions. We offer fast track career advancement opportunities for hard working, team players who can deliver results. If you are looking for more than a job, begin your career with the tire and auto service innovation leader!

General Description

As an Assistant Store Manager, you will gain hands‑on experience in one of Goodyear's Auto Service centers by making meaningful connections while delivering outstanding service. You will also become familiar with managing the store effectively by scheduling associates, appointments, and being involved in tracking and reaching profitability goals. We encourage you to allow us to invest in your success as you invest in ours;

Responsibilities Will Include, But Will Not Be Limited To

• Help drive and reach sales goals through guest interactions including tire and service sales
• Build guest relationships and ensure guest satisfaction by being the liaison between technicians and consumers
• Effectively manage the service department as needed
• Contribute to training and development of service department associates
• Articulate all warranties, promotions, and advertisements
• Utilize tools provided to make recommendations to guests based on manufacturing guidelines
• Maintain a clean and safe work and guest area
• Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.

Basic Qualifications

• Minimum 2 years of previous retail experience
• Valid driver's license
• Must be at least 18 years of age
• No relocation is being offered for this position
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future

Preferred Qualifications

• Previous management experience
• Previous automotive sales experience

Position Criteria

• Strong work ethic; independently motivated to produce results with limited influence from others
• Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork
• Ability to review, analyze, and interpret information, identify problems, and make decisions
• Ability to read, understand, and follow procedures and guidelines
• Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays
• Commitment to following established safety policies and procedures