Store Manager - Store 336

Brakes Plus; Garland (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

No Sundays

Competitive pay

Advancement opportunities

Job summary

Brakes Plus in Garland, TX seeks a Store Manager to lead the service department and embody our core values while delivering an industry-leading customer experience. You will supervise technicians and service advisors, drive performance, manage parts inventory, and enforce safety standards in a fast-paced store environment.

This role requires outstanding leadership, strong communication, and a proven track record of exceeding business objectives.

Qualifications

• 2+ years’ experience in a Service Advisor/Writer role, preferably at Brakes Plus
• Strong leadership and coaching abilities
• Excellent verbal and written communication skills
• Ability to develop professional relationships with customers and team members
• Solid knowledge of basic OSHA laws

Responsibilities

• Directly works with customers in sales, service, and customer opportunities
• Supervising technicians and service advisors, planning duties and follow-ups
• Coaching service department teammates on operational issues
• Evaluating performance and productivity of service team
• Managing parts inventory and restocking as needed
• Ensuring store safety and proper equipment layout

Skills

Leadership

Team building

Customer service

Operations

Scheduling

Safety awareness

Job description

The Store Manager will be responsible for setting the highest standards of excellence and personifying our core values to support operations in the service department of your store. This will involve creating a highly motivated team environment and working closely with your Service Team to improve their performance through hands-on presence in the store by efficiently developing team members, executing store processes, while ensuring that we continue to provide an industry leading customer experience.

Primary Responsibilitiesinclude (but are not limited to):

• Directly works with customers in areas of sales, service, customer opportunities, adjustments, etc.
• Creates a highly motivated team environment/climate
• Supervising technicians and service advisors, planning and scheduling their duties, assigning work, and following up on completion of assignments
• Coaching service department teammates on all operational issues
• Evaluating performance and productivity of all service department personnel
• Managing parts inventory and outside purchases, as well as updating and restocking all in-house parts when needed
• Ensuring store safety, including the use of and maintenance of safety equipment
• Ensuring equipment/hardware layout and positioning within the service department
• Supervising shop area, equipment, and teammates for compliance with company safety procedure
• Ensures that proper inspections are being conducted

Qualifications

• Outstanding leadership and store management skills
• Ability to work in a fast-paced work environment
• Minimum of 2 years’ experience preferred in a Service Advisor/Writer role, preferably at Brakes Plus
• Highly organized and detail-oriented, with the ability to mentor others in a manner that ensures efficiency
• Excellent verbal and written communication
• Ability to develop professional relationships with customers and team members
• Proven track record of exceeding business objectives
• Ability to work efficiently both individually and as part of a team
• Solid knowledge of basic OSHA laws

Additional Information

Benefits:
Brakes Plus provides a large selection of benefits that help protect the health, wealth, and well-being of you and your family. This comprehensive benefits program helps you create the best benefits program to fit your needs and lifestyle. NO SUNDAYS, COMPETITIVE PAY and ADVANCEMENT OPPORTUNITIES.

Join a growing business that believes in creating opportunities for ALL employees. Brakes Plus is always looking for quality individuals to join our team!

Compensation: $60,000 plus 10% of operating profit

All your information will be kept confidential according to EEO guidelines.

Work Opportunity Tax Credits – Brakes Plus

Brakes Plus participates in the Work Opportunity Tax Credit (WOTC) program, which ADP administers on behalf of the company. Please follow the steps listed below to screen for the WOTC program. We appreciate your cooperation.