Store Manager Store - 30

STORAGEPRO MANAGEMENT INC; Santa Rosa (CA); On-site; USD 47,000 - 51,000; Full time

Benefits offered by this job

Extensive training and career growth

Job summary

StoragePRO Management is seeking a Store Manager for our Santa Rosa, CA location. You will supervise store operations, rent storage units, and ensure excellent customer service while meeting sales objectives.

The position requires 2+ years supervisory experience (preferred), strong communication skills, and proficiency in Word, Excel, and Email. A valid driver's license and US work authorization are required. Full-time with day shifts and participation in a bonus program are included.

Qualifications

• Excellent customer service and sales skills.
• Excellent verbal and written skills.
• A minimum of 2 years supervisory experience (Preferred).
• Proficiency in Word, Excel and Email.
• Ability to build relationships with tenants and work with diverse customers.
• Able to multitask, prioritize and thrive in a fast-paced environment.
• Professional appearance and demeanor.
• US work authorization; high school diploma or equivalent (college preferred)
• Must consent to pre-employment background check
• Hold a valid Driver’s License and reliable transportation

Responsibilities

• Rent storage units and explain options and pricing to fit customer needs.
• Provide exceptional customer service and address inquiries.
• Conduct regular facility inspections for cleanliness, security and equipment.
• Process payments and collect late fees; maintain records.
• Market and promote storage units and related products.
• Perform light maintenance and report major issues.
• Maintain up-to-date tenant records and rental agreements.
• Uphold company policies for a safe and secure environment.

Skills

Customer service

Sales

Verbal & written communication

Supervisory experience

Computer skills

Tenant relations

Multitasking

Professional appearance

Background check

Driver's license

Education

High school diploma or equivalent

Tools

Word

Excel

Email

Job description

Job Details

Job Location: 30 - Lock-It-Up Self Storage - Santa Rosa, CA 95403

Salary Range: $23.50 - $23.50 Hourly

Store Manager- Hiring immediately.

Location: Santa Rosa, CA

If you love working with people, a job with variety, good pay, benefits, and career growth, then we want to talk to you!

We’re looking for outgoing and enthusiastic team members to manage our self-storage facilities.

At StoragePRO we offer our employees:

• Extensive training and opportunity for career advancement
• Performance based bonus programs
• Medical, Dental, Vision, Life insurance
• Paid vacation, holiday and sick days
• 401K with employer contribution
• Employee events and contests

About the Role

• Rent storage units, explaining different options and pricing to fit customer needs.
• Provide exceptional customer service, addressing inquiries, resolving concerns, and building positive relationships.
• Conduct regular facility inspections, ensuring cleanliness, security, and proper functioning of all equipment.
• Process payments, collect late fees, and maintain accurate financial records.
• Market and promote storage units and related products.
• Perform light maintenance tasks and report any major issues to designated personnel.
• Maintain accurate and up-to-date records of all tenant information and rental agreements.
• Uphold company policies and procedures, ensuring a safe and secure environment for all.
• Reports to District Manager
• Attendance is an essential job function
• Other duties as assigned

QualificationsAbout You:

• Excellent customer service and sales skills
• Excellent verbal and written skills
• A minimum of 2 years supervisory experience (Preferred)
• Focused on achieving and exceeding objectives
• Proficiency in computer skills including Word, Excel and Email
• Must have the ability to create relationships/rapport with tenants; ability to work with a diverse array of people and customers
• Must be adaptable; able to multi-task, prioritize and thrive in a varying-paced environment
• Professional appearance and demeanor
• High school diploma or equivalent required, college preferred
• Must consent to pre-employment background check
• Hold a valid Driver’s License and have reliable transportation
• US work authorization

Schedule:

Full-Time, day shift. Weekends required. The Assistant Property Manager will cover different stores during the work week within the same general geographic area.

About Us:

StoragePRO Management is the nation’s leading independent management company specializing in self-storage. We are constantly growing - StoragePRO manages more than 150+ facilities with over 300 employees.

What it’s Like to Work Here:

StoragePRO has a family feel where employees are the greatest asset. Our team members share a positive attitude, problem solving abilities and patience enabling them to provide excellent customer service. Our culture, plus continuous opportunities for career growth, has given us the distinction of Best Places to Work in 2024, and Bay Area Top Workplaces in 2025.

At StoragePRO we are committed to diversity, equity, and inclusion. We will not discriminate based on race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.