Store Manager (St. John's Town Center)

Princess Polly Online Pty Ltd; Jacksonville (FL); Presencial; USD 68.000 - 92.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health & Wellness Benefits

Company-Paid Life & Disability

Employee Assistance Program (EAP)

401(k) + Company Match

Employee Stock Purchase Plan (ESPP)

Paid Time Off

Team Member Discount

Monthly Wardrobing allowance

Monthly Bonus Program

Relocation Assistance

Descripción de la vacante

Princess Polly Online Pty Ltd in Jacksonville, Florida, is seeking a Store Manager for our new store opening in January 2027. You will lead a high-energy team, own the sales floor, and deliver unforgettable in-store experiences while driving KPIs and maintaining brand standards.

You will oversee stock flow, coaching, payroll, scheduling, and visual merchandising to ensure an iconic store presentation and strong performance. Join a fast-growing global brand with strong benefits and opportunities.

Formación

• Proven success leading a high-volume store.
• Customer-obsessed with creating in-store moments.
• Strong business acumen with cost management and customer focus.
• Solid VM principles to bring campaigns and product stories to life in store.
• Coaches and develops talent to high performance.
• Hands-on, energetic leader thriving in fast-paced environments.
• Capability to lift and carry boxes up to 20 lbs.

Responsabilidades

• Lead from the front to create an unforgettable customer experience.
• Drive performance of a high-volume store, meet KPIs like conversion, ATV, UPT.
• Build, coach and inspire a Polly-loving team.
• Oversee stock flow, replenishment and sell-through for availability.
• Deliver VM and presentation standards that are iconic and on-brand.
• Manage recruiting, payroll control and scheduling to balance experience and business.
• Ensure compliance, reporting, cash handling and loss prevention.
• Partner with Retail Leadership and HQ to execute campaigns in-store.
• Celebrate wins and keep shifts engaging for the team.

Conocimientos

Retail leadership

Customer obsession

Business acumen

Visual merchandising

Coaching & development

Energetic & resilient

Lifting up to 20 lbs

Descripción del empleo

Store Manager (St. John's Town Center)

Princess Polly Online Pty Ltd Jacksonville, Florida, United States

About this position

Princess Polly is the global fashion brand at the forefront of trend-driven, lower impact and accessible apparel. Established as an online force in the Australian retail scene in 2010, Princess Polly quickly became the clothing brand found in every influencer haul, viral TikTok, Instagram OOTD and celeb street looks. Now, one of the fastest-growing online women's fashion brands in the USA, Princess Polly has been delivering the best online shopping experience to customers worldwide for over 10 years.

As a part of A.K.A Brands; we are a global player with offices located in Los Angeles and Australia’s Gold Coast. With big plans ahead, we're always on the hunt for new talent to join our global team.

About the role

As our brand new Store Manager, you will be the ultimate vibe setter, owning the sales floor, delivering unforgettable experiences for our customers and leading a passionate team that lives and breathes Polly. From making sure the store looks iconic and runs smoothly, to coaching your team and celebrating the wins, you'll be the driving force that brings our brand to life in store.

*Please note this role is for our New Store opening in January 2027

What you'll do

• Lead from the front, creating a customer experience that is unforgettable and uniquely Princess Polly
• Drive the performance of a high volume, high energy store, delivering on key KPIs including conversion, ATV and UPT
• Build, coach and inspire a team who live and breathe Polly, lifting capability and confidence every day
• Oversee stock flow, replenishment and sell-through to maximise availability and keep the store shoppable at all times
• Deliver visual merchandising and presentation standards that are iconic, on brand and always inspiring
• Manage recruiting, payroll control and scheduling to balance customer experience with business performance
• Ensure compliance, reporting, cash handling and loss prevention are executed with precision and accountability
• Partner with Retail Leadership and HQ teams to bring campaigns and activations to life in store
• Celebrate the wins, fuel the vibe and make every shift one the team wants to be part of

Who you are

• An experienced retail leader with proven success managing a high volume or focal store
• Customer obsessed with a natural instinct for creating unforgettable in-store moments that connect with our community
• Strong business acumen with a track record of delivering results and managing costs while keeping the customer experience front and centre
• You have strong visual merchandising capability with a solid understanding of VM principles and how to bring campaigns and product stories to life in store
• A coach and motivator who develops talent, builds capability and inspires high performance across your team
• Hands on, resilient and full of energy, you thrive in fast paced environments and lead from the front
• Capability to lift and carry boxes or bins weighing up to 20 lbs

What's in it for you

• A chance to shape the in-store experience and influence the blueprint for stores nationwide
• Competitive salary, killer wardrobe perks, and a team that celebrates individuality
• Ongoing career development and progression as our retail fleet grows
• Build your own team that lives and breathes fashion, culture and community
• Be part of a culture that is energetic, inclusive and customer obsessed

Compensation Range

• $68,000-92,000

We offer a package that can only be described as best in class within the retail space today!

• Health & Wellness Benefits — Medical, dental, and vision coverage with an 80/20 company contribution for eligible team members working 30+ hours/week at hire.
• Company-Paid Life & Disability Insurance — Company-paid life, short-term disability (STD), and long-term disability (LTD) coverage for eligible team members working 30+ hours/week.
• Employee Assistance Program (EAP) — Free support and resources for you and your household, available to all team members with no minimum hours required.
• 401(k) + Company Match — Full-time team members can receive a 5% company match once eligible (1,250+ hours/year).
• Employee Stock Purchase Plan (ESPP) — An opportunity to invest in Princess Polly through our employee stock purchase program. Part-time team members working 20+ hours/week are eligible after 6 months of employment.
• Paid Time Off — Sick leave, holiday pay, vacation accrual, floating holidays, and company holidays, with benefits scaling based on tenure and eligibility.
• 50% Team Member Discount — Enjoy 50% off full-priced Princess Polly styles and build your wardrobe with us.
• Monthly Wardrobing — monthly wardrobing allowance to keep your PP style fresh.
• Monthly Bonus Program — monthly bonus rewards tied to performance.
• Relocation Assistance — Leadership roles and above may be eligible for relocation assistance when making a move for the role.

Aside from the amazing array of tangible benefits and perks, Princess Polly offers you the chance to make an impact on a fast growing, global business. You have the opportunity to pursue your passion and plan your own future as part of our team!

Princess Polly is an Equal Opportunity Employer (EOE) We're committed to a diverse and inclusive workplace and encourage applicants from all walks of life.