Assistant Manager (Westchester)

Princess Polly Online Pty Ltd; City of White Plains (NY); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health & Wellness Benefits

Company-Paid Life & Disability

Employee Assistance Program

401(k) + Company Match

Employee Stock Purchase Plan

Paid Time Off

50% Team Member Discount

Monthly Wardrobing

Monthly Bonus Program

Relocation Assistance

Job summary

Princess Polly Online Pty Ltd White Plains, New York, United States is seeking an Assistant Store Manager for Westchester. You will lead the sales floor, coach a passionate team, and ensure the store runs smoothly while delivering the Polly experience.

You will drive KPI performance, oversee stock flow and merchandising, and partner with HQ to execute campaigns. A dynamic, energetic leader with 1+ year in retail management is preferred.

Qualifications

• An experienced retail leader with proven success managing a high volume or focal store.
• 1+ year of retail management experience.
• Customer-obsessed with a talent for creating memorable in-store moments.
• Strong business acumen with a track record of managing costs while keeping the customer at the center.
• Visual merchandising capability to bring campaigns and product stories to life.

Responsibilities

• Lead from the front, creating a customer experience that is unforgettable and uniquely Princess Polly.
• Drive the performance of a high energy store, delivering on KPIs including conversion, ATV and UPT.
• Build, coach and inspire a team who live and breathe Polly, lifting capability daily.
• Oversee stock flow, replenishment and sell-through to maximise availability.
• Deliver visual merchandising standards that are iconic, on-brand and inspiring.
• Manage recruiting, payroll control and scheduling to balance experience with performance.
• Ensure compliance, reporting, cash handling and loss prevention are executed precisely.
• Partner with Retail Leadership and HQ to bring campaigns to life in store.
• Celebrate wins, fuel the vibe and make every shift one the team wants to be part of.

Skills

Retail leadership

Customer service

Visual merchandising

Coaching & development

Energetic & resilient

Team motivation

Front-line leadership

Stock management

Job description

Assistant Manager (Westchester)

Princess Polly Online Pty Ltd White Plains, New York, United States

About this position

Princess Polly is the global fashion brand at the forefront of trend-driven, lower impact and accessible apparel. Established as an online force in the Australian retail scene in 2010, Princess Polly quickly became the clothing brand found in every influencer haul, viral TikTok, Instagram OOTD and celeb street looks. Now, one of the fastest-growing online women's fashion brands in the USA, Princess Polly has been delivering the best online shopping experience to customers worldwide for over 10 years.

As a part of A.K.A Brands; we are a global player with offices located in Los Angeles and Australia’s Gold Coast. With big plans ahead, we're always on the hunt for new talent to join our global team.

About the role

As our brand new Assistant Store Manager, you will be the ultimate vibe setter, owning the sales floor, delivering unforgettable experiences for our customers and leading a passionate team that lives and breathes Polly. From making sure the store looks iconic and runs smoothly, to coaching your team and celebrating the wins, you'll be the driving force that brings our brand to life in store.

What you'll do

• Lead from the front, creating a customer experience that is unforgettable and uniquely Princess Polly
• Drive the performance of a high volume, high energy store, delivering on key KPIs including conversion, ATV and UPT
• Build, coach and inspire a team who live and breathe Polly, lifting capability and confidence every day
• Oversee stock flow, replenishment and sell-through to maximise availability and keep the store shoppable at all times
• Deliver visual merchandising and presentation standards that are iconic, on brand and always inspiring
• Manage recruiting, payroll control and scheduling to balance customer experience with business performance
• Ensure compliance, reporting, cash handling and loss prevention are executed with precision and accountability
• Partner with Retail Leadership and HQ teams to bring campaigns and activations to life in store
• Celebrate the wins, fuel the vibe and make every shift one the team wants to be part of

Who you are

• An experienced retail leader with proven success managing a high volume or focal store
• 1+ year of retail management experience
• Customer obsessed with a natural instinct for creating unforgettable in-store moments that connect with our community
• Strong business acumen with a track record of delivering results and managing costs while keeping the customer experience front and centre
• You have strong visual merchandising capability with a solid understanding of VM principles and how to bring campaigns and product stories to life in store
• A coach and motivator who develops talent, builds capability and inspires high performance across your team
• Hands on, resilient and full of energy, you thrive in fast paced environments and lead from the front
• Capability to lift and carry boxes or bins weighing up to 20 lbs

What's in it for you

• A chance to shape the in-store experience and influence the blueprint for stores nationwide
• Competitive salary, killer wardrobe perks, and a team that celebrates individuality
• Ongoing career development and progression as our retail fleet grows
• Build your own team that lives and breathes fashion, culture and community
• Be part of a culture that is energetic, inclusive and customer obsessed

Compensation Range

• $26.50-$29.50/per hour

We offer a package that can only be described as best in class within the retail space today!

• Health & Wellness Benefits — Medical, dental, and vision coverage with an 80/20 company contribution for eligible team members working 30+ hours/week at hire.
• Company-Paid Life & Disability Insurance — Company-paid life, short-term disability (STD), and long-term disability (LTD) coverage for eligible team members working 30+ hours/week.
• Employee Assistance Program (EAP) — Free support and resources for you and your household, available to all team members with no minimum hours required.
• 401(k) + Company Match — Full-time team members can receive a 5% company match once eligible (1,250+ hours/year).
• Employee Stock Purchase Plan (ESPP) — An opportunity to invest in Princess Polly through our employee stock purchase program. Part-time team members working 20+ hours/week are eligible after 6 months of employment.
• Paid Time Off — Sick leave, holiday pay, vacation accrual, floating holidays, and company holidays, with benefits scaling based on tenure and eligibility.
• 50% Team Member Discount — Enjoy 50% off full-priced Princess Polly styles and build your wardrobe with us.
• Monthly Wardrobing — monthly wardrobing allowance to keep your PP style fresh.
• Monthly Bonus Program — monthly bonus rewards tied to performance.
• Relocation Assistance — Leadership roles and above may be eligible for relocation assistance when making a move for the role.

Aside from the amazing array of tangible benefits and perks, Princess Polly offers you the chance to make an impact on a fast growing, global business. You have the opportunity to pursue your passion and plan your own future as part of our team!

Princess Polly is an Equal Opportunity Employer (EOE) We're committed to a diverse and inclusive workplace and encourage applicants from all walks of life. Come join us, different makes us better.