Store Manager & Sales Leader

Midas; Egg Harbor (IN); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Bonus based on performance

Health insurance

Paid time off

Job summary

Midas is seeking an Automotive Service Manager to lead the service department in Indiana. The role focuses on selling tires, automotive repair, and maintenance services, with a developmental Co-Manager path.

The company emphasizes internal training and promotion from within. Responsibilities include supervising up to 10 staff, maintaining safety and quality, and delivering exceptional customer service while guiding pricing estimates and financing options.

Qualifications

• Minimum 2 years of store or service manager experience.
• General automotive knowledge required.
• Excellent customer service disposition.
• Good communication skills.
• Leadership ability expected.
• Team building skills beneficial.
• Flexible retail schedule including weekends, evenings and holidays.
• Valid driver’s license required.

Responsibilities

• Ensure a safe, secure, and trustworthy work environment.
• Develop personal growth opportunities and establish team goals.
• Define objectives, identify trends, and evaluate outcomes.
• Lead by example, manage and train the team aligned with company values.
• Ensure policies and procedures are followed by all employees.
• Deliver exceptional customer service while consulting customers.
• Oversee vehicle inspection and prepare comprehensive repair orders with sourced parts.
• Discuss pricing estimates and promote shop services and financing options.
• Monitor inventory levels and manage parts ordering and receipt.
• Maintain a clean and organized shop environment.
• Other duties as assigned.

Skills

Leadership

Customer service

Communication

Automotive knowledge

Team building

Sales orientation

Flexibility

Valid driver’s license

Education

ASE Certification preferred

Job description

Benefits:

• Bonus based on performance
• Health insurance
• Paid time off

At Midas, we are dedicated to providing quality service to customer vehicles in the areas of inspection, diagnosis and repair, utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for Automotive Service Managers to assist in managing and directing all service department activities, with the primary focus of selling tires, automotive repair, and maintenance services. The Co-Manager position is developmental leadership role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

• Ensures a safe, secure, and trustworthy work environment.
• Develops personal growth opportunities.
• Establishes strategic goals by gathering information from reporting documents.
• Define objectives, identifies, and evaluates trends and options, chooses a course of action and evaluates outcomes.
• Lead by example, manage, and train team while keeping in tune with our companies’ vision, purpose, core values and employee creed.
• Ensure that all policies and procedures are being followed by all employees.
• Deliver exceptional customer service while listening and consulting customers.
• Oversee complete vehicle inspection and then make comprehensive recommendations by building computerized repair orders and sourcing parts.
• Ability to discuss pricing estimates with customers as well as promoting shop service specials and financing options.
• Monitor the quality of all vehicles being signed out.
• Ability to successfully supervise up to 10 employees.
• Closely monitor inventory levels while managing product ordering and receipt.
• Maintaining a clean and organized job site.
• Other duties as assigned.

Qualifications

• A minimum of 2 years of store or service manager experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Leadership ability
• Team building skills
• Ability to work a flexible retail schedule including weekends, evenings and holidays
• Valid driver’s license

Qualities that make you stand out from the rest:

• Attention to detail and organizational skills
• Understanding the current performance of the location and asks for assistance if needed.
• Open communication with their team
• Excellent customer service skills
• Responsible
• Focus on sales categories to ensure that all opportunities are taken care of
• Excellent phone skills
• Understands the importance of quality control
• Excellent problem solving skills
• Has mechanical knowledge
• Excellent leadership skills

Compensation: $65,000.00 - $80,000.00 per year

Join Our Team

As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.

At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless.

www.midas.com