Store Manager (Sales, Customer Service)

Freeway Insurance Services America, LLC; Spokane (WA); Sur place; USD 55 000 - 150 000; Plein temps

Avantages offerts par ce poste

Unlimited/uncapped commission

Employee benefits (medical, dental, V,

Paid time off

Retirement plan (401k) with match

Fitness reimbursement

Employee assistance program

Disability / hospital indemnity / life

Pet insurance

Résumé du poste

Confie is seeking a Store Manager to lead a sales team and drive exceptional customer experiences at one of its prominent locations in the United States. The role combines leadership, coaching, and strategic relationship building to meet production goals and deliver outstanding service.

Compensation includes base pay plus unlimited commission and performance bonuses, with additional incentives and a comprehensive benefits package.

Qualifications

• Must have or be willing to obtain required licenses.
• Bachelor’s degree or equivalent combination of education/experience.
• Experience leading and mentoring sales teams.
• Strong written and verbal communication skills.
• High integrity and fiduciary duty in client relations.

Responsabilités

• The Store Manager leads a sales team, delivers exceptional customer experience, and drives results directly impacting earnings.
• Oversee team performance, track progress, and ensure store operational excellence.
• Grow business by building relationships with new and existing customers to meet production and customer goals.
• Coach and mentor team members to deliver exceptional customer care.
• Handle customer service issues professionally and empathetically.

Connaissances

Licenses (P&C or Personal Lines)

Bilingual (English/Spanish)

Leadership/Coaching

Communication skills

Integrity and fiduciary duty

Relationship building

Ambitious/motivated mindset

Formation

2- or 4-year college degree

Description du poste

Sign-On Bonus Opportunity of up to $4,000*

Pay Range:

$55000 - $150000 / year **

• Unlimited/uncapped commission – based on individual sales performance, including policies sold and related production metrics. Total compensation will vary based on performance
• Lucrative incentive sales plans, bonuses and sales contests to recognize your success
• No cold calling – we provide a high volume of inbound leads and walk in traffic
• Comprehensive paid training and licensing, plus on-going mentorship and development
• Recognition-focused culture that celebrates your achievements
• Comprehensive benefits package including medical, dental, vision and life insurance
• Paid time off to recharge and maintain a healthy work-life balance
• Retirement Plan (401k) with company-matched contributions
• Fitness Reimbursement – up to $15/month for gym memberships
• Employee Assistance Program – confidential support for personal or professional challenges at no cost
• Extra Perks – optional plans for disability, hospital indemnity, health advocate program, universal life, critical illness, accident insurance, and even pet insurance

Our Company:

Confie and its family of companies - Freeway, Baja, Bluefire & others - is one of the largest privately held insurance brokers in the United States. We have been ranked the #1 Personal Lines Leader by the Insurance Journal for ten consecutive years! With more than 800 retail locations nationwide, we are committed to helping our employees take their careers and income potential to new heights. We are proactively looking forbright,motivated, and goal-orientedindividuals who are excited about career advancement. Come Grow With Us!

What You Will Do:

The Store Manager is the driving force behind our business. This leadership role challenges your sales abilities, rewards your achievements, and provides mentorship opportunities. As Store Manager, you’ll lead a team of sales professionals, deliver exceptional customer experience, and drive results that directly impact your career and earning potential.

• Drive results: Oversee team performance, track progress, and ensure all aspects of Store Operational Excellence (SOE) are consistently implemented.
• Grow business: Build relationships with new and existing customers to meet production and customer goals.
• Coach & develop: Mentor team members to consistently deliver exceptional customer care.
• Problem-solve: Handle customer service issues with professionalism and care.

The Perfect Match:

• Personal Lines or Property and Casualty license (preferred, not required)
• Bilingual in English and Spanish (preferred)
• A 2- or 4- year college degree, or equivalent combination of education and experience
• Previous experience leading, coaching, and mentoring successful sales teams
• Strong understanding of fiduciary duty with high levels of integrity and ethics
• Ability to build lasting relationships with customers and team members
• An ambitious, motivated mindset with a desire for advancement
• Excellent written and verbal communication skills

**The pay range disclosed reflects a good faith estimate of total compensation for full-time employees, at time of hire. This compensation package includes base pay, commission, bonuses, and all applicable incentives earned by employees. The pay range may be higher, or lower, based on geographical location. Actual earnings will vary based on individual performance, with the base pay and commission structure aligned to company policies and applicable pay transparency requirements.

As permitted by applicable law and from time-to-time, Confie may use a computer system that has elements of artificial intelligence to help make decisions about your employment, including recruitment, hiring, renewal of employment, or the terms and conditions of your employment. Employees with questions about Confie’s use of these computer systems should contact Human Resources at [e-mail]

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.