Store Manager (Sales, Customer Service)

Freeway Insurance Services America, LLC; Fresno (CA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Sign-On Bonus up to $4,000*

Unlimited/uncapped commission

Lucrative incentive sales plans, &Bon,

No cold calling

Comprehensive paid training andLicens*

Mentorship and development

Recognition-focused culture

Comprehensive benefits package (med/ds

Paid time off

401k with company-matched

Fitness Reimbursement – up to $15/月

Employee Assistance Program

Extra Perks – disability, hospital,生命,

Job summary

Confie is hiring a Store Manager to lead a high-performing sales team in Fresno, CA. You will drive daily performance, mentor staff, and deliver outstanding customer experiences while meeting production and customer goals.

You will manage inbound leads, walk-in traffic, and contribute to achieving targets through exceptional service and strategic leadership. This role emphasizes growth, integrity, and career advancement within Confie’s family of brands.

Qualifications

• Proven leadership with the ability to mentor and develop a sales team.
• Strong customer service mindset and ability to resolve issues effectively.
• Excellent written and verbal communication skills in English (and Spanish preferred).

Responsibilities

• Lead the sales team to meet or exceed targets.
• Grow the business by maintaining relationships with existing customers.
• Coach and develop team members to deliver exceptional customer care.
• oversee team performance and ensure targets are met.
• Handle escalated customer service issues with professionalism and care.
• Ensure Store Operational Excellence (SOE) standards are implemented.

Skills

Leadership

Coaching & mentoring

Customer service focus

Bilingual English/Spanish

Communication skills

Education

2- or 4-year college degree

Job description

Sign-On Bonus Opportunity of up to $4,000*

• Unlimited/uncapped commission – your earning potential is in your hands
• Lucrative incentive sales plans, bonuses and sales contests to recognize your success
• No cold calling – we provide a high volume of inbound leads and walk in traffic
• Comprehensive paid training and licensing, plus on-going mentorship and development
• Recognition-focused culture that celebrates your achievements
• Comprehensive benefits package including medical, dental, vision and life insurance
• Paid time off to recharge and maintain a healthy work-life balance
• Retirement Plan (401k) with company-matched contributions
• Fitness Reimbursement – up to $15/month for gym memberships
• Employee Assistance Program – confidential support for personal or professional challenges at no cost
• Extra Perks – optional plans for disability, hospital indemnity, health advocate program, universal life, critical illness, accident insurance, and even pet insurance

Our Company:

Confie and its family of companies - Freeway, Baja, Bluefire & others - is one of the largest privately held insurance brokers in the United States. We have been ranked the #1 Personal Lines Leader by the Insurance Journal for eight consecutive years! With more than 800 retail locations nationwide, we are committed to helping our employees take their careers and income potential to new heights. We are proactively looking forbright,motivated, and goal-orientedindividuals who are excited about career advancement. Come Grow With Us!

What You Will Do:

The Store Manager is the driving force behind our business. This exciting leadership role challenges your sales abilities, rewards your achievements, and provides the opportunity to mentor and develop others. As Store Manager, you’ll lead a team of high-performing sales professionals, deliver exceptional customer experiences, and drive results that directly impact your career and earning potential.

What You Will Do

• Lead & inspire: Guide the sales team’s daily performance to achieve or exceed targets.
• Grow business: Proactively build relationships with existing customers to meet production and active customer goals.
• Coach & develop: Mentor sales team members to consistently deliver exceptional customer care.
• Drive results: Oversee team performance, track progress, and ensure operational targets are met.
• Problem-solve: Handle escalated customer service issues with professionalism and care.
• Execute with excellence: Ensure all aspects of Store Operational Excellence (SOE) are consistently implemented.

The Perfect Match:

• Personal Lines or Property and Casualty license (preferred, not required)
• Bilingual in English and Spanish (preferred)
• A 2- or 4- year college degree, or equivalent combination of education and experience
• Previous experience leading, coaching, and mentoring successful sales teams
• Strong understanding of fiduciary duty with high levels of integrity and ethics
• Ability to build lasting relationships with customers and team members
• An ambitious, motivated mindset with a desire for advancement
• Excellent written and verbal communication skills

**The pay range disclosed reflects a good faith estimate of total compensation for full-time employees, at time of hire. This compensation package includes base pay, commission, bonuses, and all applicable incentives earned by employees. The pay range may be higher, or lower, based on geographical location. Actual earnings will vary based on individual performance, with the base pay and commission structure aligned to company policies and applicable pay transparency requirements.

As permitted by applicable law and from time-to-time, Confie may use a computer system that has elements of artificial intelligence to help make decisions about your employment, including recruitment, hiring, renewal of employment, or the terms and conditions of your employment. Employees with questions about Confie’s use of these computer systems should contact Human Resources at [e-mail]

Insurance Sales
Insurance Agent
Hiring Immediately
Acceptance Insurance
Freeway Auto Insurance

WBU

Qualifications

Skills

Preferred

Expert

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.