Store Manager (Pottstown, PA)

Jack Jones; Pottstown (Montgomery County); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical benefits

Paid time off

Employee discounts

Career growth

Job summary

JACK & JONES is seeking a Store Manager for the Philadelphia Premium Outlets location in Pottstown, PA. You will own store performance, lead a team of 7-15, and drive sales while delivering exceptional customer experiences in a fast-paced fashion environment.

Reporting to the District Manager, you will manage recruitment, onboarding and day-to-day operations, ensuring strong visual merchandising and compliance with company standards. Base salary is competitive with a performance-based bonus.

Qualifications

• 2–5+ years of experience as a Store Manager or high-performing Assistant Manager in a high-volume retail environment.
• Proven track record of driving sales performance and achieving KPIs.
• Strong leadership skills with experience in coaching, performance management, and team development.
• Experience managing recruitment, onboarding, and employee development.
• Highly commercially minded with data-driven decision-making.
• Strong operational and organizational skills, with experience managing store processes and compliance.

Responsibilities

• Lead, coach, and develop a team of 7-15 colleagues, building a strong store culture
• Own and drive KPIs including sales, conversion, ATV, UPT, and profitability
• Oversee day-to-day store operations: scheduling, inventory, stock flow
• Lead end-to-end recruitment and onboarding.
• Ensure compliance with company policies and loss prevention practices.
• Maintain high standards in visual merchandising and customer experience.

Skills

Leadership

Sales leadership

People development

Recruitment

Data analysis

Operations

Customer service

Tools

POS systems

Merchandising

Job description

Role: Store Manager

Location: Philadelphia Premium Outlets (Pottstown, PA)

Salary: $60,000 + Bonus

Reports to: District Manager

Why Join JACK & JONES?

At JACK & JONES, we believe great retail starts with great leadership. As a Store Manager, you'll take ownership of a high-volume store, leading your team to deliver strong results while creating an environment where people feel motivated, supported, and inspired. You'll be part of a brand that combines denim heritage with a fast-paced, trend-driven mindset, backed by the scale and opportunities of a global fashion group. Here, you don't just manage a store - you build a business, develop talent, and shape the customer experience every day.

WHAT WE OFFER:

• Competitive salary + performance-based bonus
• Comprehensive benefits package (medical, dental, vision)
• Generous paid time off + personal days
• Employee discount across BESTSELLER brands
• Opportunity to grow within a renowned global company expanding in the US market
• Play a key role in building and scaling JACK & JONES in a high-growth environment
• Exposure to high-volume retail operations with full ownership at store level
• Opportunities to lead new store openings, projects, and cross-functional initiatives
• Access to ongoing leadership development and international career opportunities

Lead the Business. Build the Team. Drive Results.

We're looking for a strong retail leader to take full ownership of our Philadelphia Premium Outlets location - someone who thrives in a fast-paced environment and knows how to turn strategy into results.

WHAT YOU'LL BE RESPONSIBLE FOR:

As Store Manager, you are the leader and commercial driver of your store, with full accountability for performance, people, and operations.

Leadership & Team Development

• Lead, coach, and develop a team of 7-15 colleagues, building a strong and engaged store culture
• Conduct regular performance conversations, feedback, and development planning
• Set clear expectations and drive accountability across the team
• Ensure company policies, procedures, and values are consistently followed

Commercial Performance & Sales

• Own and drive key KPIs including sales, conversion, ATV, UPT, and profitability
• Analyze performance and implement action plans to improve results
• Ensure delivery of exceptional customer service and strong selling behaviors
• Maintain high standards in visual merchandising and product presentation

Operations & Store Management

• Oversee all day-to-day store operations, including scheduling, inventory, and stock flow
• Ensure efficient execution of store opening/closing procedures and operational processes
• Maintain a clean, organized, and customer-ready store environment
• Manage store communication and ensure timely follow-up on business needs

Recruitment & Talent Development

• Lead end-to-end recruitment, including interviews and hiring decisions
• Deliver structured onboarding and training to new team members
• Build a strong internal talent pipeline and support team progression

Compliance, Loss Prevention & Safety

• Ensure compliance with all company policies, procedures, and operational standards
• Maintain strong loss prevention practices, including cash and inventory control
• Lead and uphold Health & Safety standards, ensuring a safe environment for team and customers

WHO YOU ARE:

• 2-5+ years of experience as a Store Manager or high-performing Assistant Manager in a high-volume retail environment
• Proven track record of driving sales performance and achieving KPIs
• Strong leadership skills with experience in coaching, performance management, and team development
• Experience managing recruitment, onboarding, and employee development
• Highly commercially minded, with the ability to analyze data and take decisive action
• Strong operational and organizational skills, with experience managing store processes and compliance
• Hands-on, solutions-oriented, and comfortable working in a fast-paced environment
• Passionate about fashion, trends, and delivering great customer experiences
• Experience with brands such as Zara, H&M, Uniqlo, or similar is considered an asset

We provide equal opportunities for everyone, irrespective of gender, age, ethnicity, national origin, sexual orientation, disability, or religious background, while creating an empowering environment where people can thrive and develop.

About JACK & JONES

JACK & JONES is high-quality fashion for young men. Founded in 1990, it is now the largest business unit within BESTSELLER and, with 1000+ stores worldwide, one of the leading menswear retailers globally. With denim at its core, JACK & JONES combines heritage with innovation to deliver contemporary fashion.