Store Manager: People, Profit & Customer Experience

Kirkland's, Inc.; Florence (AL); Sur place; USD 55 000 - 75 000; Plein temps

Résumé du poste

Kirkland's, Inc. in Florence, AL is seeking a Store Manager to lead daily store operations, drive sales, and manage merchandising execution. The role focuses on customer service excellence, profit growth, expense control, and team development through coaching and performance management.

The Store Manager will recruit, train, and build a high-performing team, maintain brand standards, and ensure effective communication of strategies to staff. Travel to other stores occasional.

Qualifications

• Experience in managing a retail store is preferred.
• Strong leadership and coaching abilities are essential.
• Excellent customer service and communication skills.
• Ability to work weekends, holidays and evenings.
• Valid driver’s license required.
• Ability to handle and transport company funds safely.
• Proficiency in Microsoft Office applications.

Responsabilités

• Leads, supports and values Customer Service in both the in store and online shopping experience.
• Ensures every employee greets customers with enthusiasm and maintains a positive, can do attitude at all times.
• Proactively engages with customers, reads cues and responds appropriately.
• Educates each customer on current promotions and merchandise assortment to support buying decisions.
• Builds high performing teams that can accomplish company goals and priorities.
• Maintains brand standards and drives profitable sales through coaching and supervision.

Connaissances

Customer service

Leadership

Communication

Retail management

Team development

Formation

College preferred

Outils

Microsoft Office

Description du poste

Kirkland's, Inc. in Florence, AL is seeking a Store Manager to lead daily store operations, drive sales, and manage merchandising execution. The role focuses on customer service excellence, profit growth, expense control, and team development through coaching and performance management.

The Store Manager will recruit, train, and build a high-performing team, maintain brand standards, and ensure effective communication of strategies to staff. Travel to other stores occasional.