Store Manager - Opry Mills Outlet

Pandora; Nashville (TN); On-site; USD 50,000 - 70,000; Full time

Job summary

Join a leading jewelry brand as a Store Manager in Nashville, where you will lead a team to deliver exceptional customer experiences and drive sales. Bring your 3-5 years of managerial experience and strong communication skills to inspire a dedicated team, while enjoying competitive benefits and growth opportunities.

Benefits

Competitive Compensation including Bonuses

Comprehensive Health Benefits

Growth Opportunities through Development Programs

Paid Time Off including Holidays

Qualifications

• 3-5 years of experience as a Store Manager in a high-performance selling environment.
• Strong communication skills, both written and verbal.
• Ability to connect with people at all organizational levels.

Responsibilities

• Coach and manage a team of Assistant Store Managers and Sales Associates.
• Drive sales by building genuine connections with customers.
• Ensure timely implementation of visual merchandising directives.

Skills

Communication

Leadership

Business Acumen

Tools

Microsoft Office 365

Retail Point of Sale Systems

Job description

As the largest jewellery brand in the world, we give a voice to millions of people’s loves every day. Our beautiful products empower people around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives.

Where original thinking is welcomed and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora, you can craft far more than just an incredible career.

About the Team:

The Store Manager will be the ultimate Pandora Fan. As the Store Manager, you will fully immerse yourself in our brand, culture, and product, taking pride in delivering exceptional customer experiences. This role offers the exciting opportunity to spend quality time on the sales floor, engaging with customers and working alongside your team to drive sales. You will coach and manage a team of Assistant Store Managers, Sales Leads, and Sales Associates.

*Please note, this job will require the completion of an assessment that will be emailed to you upon submission of your application.

Our Store Managers shine when they:

• Embrace the store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors.
• Dare to exceed individual and store sales goals by building genuine connections with our fans.
• Embrace opportunities and go beyond commercial targets and KPIs, setting new records and achieving remarkable success.
• Create unforgettable shopping moments that exceed expectations by displaying excellent product knowledge and building brand loyalty.
• Dream of coaching and inspiring the sales team, fostering accountability for individual and store performance. Provide real-time feedback and guidance to empower the team in achieving their KPI goals.
• Build loyal fans by authentically engaging and fostering lasting connections beyond transactions.
• Build your network and attract top talent into Pandora across seasonal and core hiring, including Assistant Store Managers, Sales Associates, and Sales Leads.
• Partner with the Divisional Sales Manager and Human Resources to address performance issues and policy violations.
• Utilize your expertise across talent, brand, operations, and fan experience to ensure timely implementation of visual merchandising directives, efficient operational processes, and continuous talent development.
• Perform all other duties as assigned.

Craft your career with us if you have:

• At least 3-5 years of experience as a Store Manager in a high-performance selling environment, demonstrating results-oriented leadership.
• Strong communication skills, both written and verbal, with a sense of care.
• The ability to connect with people at all organizational levels and charm your audience.
• Sharp business acumen and analytical skills to deliver positive results.
• Talent in recruiting, retaining, and developing exceptional teams, including succession planning and internal mobility.
• Knowledge of Microsoft Office 365 and retail point of sale systems.
• At least 18 years of age, with proof of identity and eligibility to work.
• A flexible work schedule that includes nights, weekends, and holidays, with the ability to stand for extended periods, lift 50+ pounds, and arrive on time.

Our Benefits:

• Competitive compensation including base salary and bonuses, 401K plan for your financial future.
• Extensive health benefits including Medical, Dental, Vision, Short/Long Term Disability, Life and AD&D insurance, along with anniversary gift cards and product discounts.
• Growth opportunities through learning and development programs, continuous feedback, LinkedIn Learning, tuition reimbursement, and more.
• PTO package including vacation, personal days, sick days, birthday, celebration days, and paid holidays.

About Pandora:

Pandora is the world’s largest jewellery brand, specializing in accessible luxury jewelry made from high-quality materials. Our pieces inspire self-expression and storytelling. Pandora operates in over 100 countries with more than 6,800 points of sale, including over 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and is committed to sustainability, aiming to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and reported revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.

Pandora’s recruitment procedures are transparent and fair, designed to eliminate bias. We encourage applicants to refrain from including identity-related elements such as photos, marital status, or age.

About Pandora NAM:

The Pandora North America team in the USA & Canada includes over 115 employees in offices in New York & Baltimore, 80+ in our Logistics Center in Maryland, 100+ in field positions, and over 3,900 in owned and operated stores. The USA is Pandora’s largest market, with over 1,400 points of sale, including more than 420 concept stores.