Store Manager - New Store Opening

SmartStop Self Storage; Annapolis, Northern (MD, KY); Hybrid; USD 28,000 - 34,000; Full time

Benefits offered by this job

Monthly Bonus Incentive Plan

Health insurance including medical,…

Paid Time Off

401(k) matching

Life Insurance | Disability Insurance

Employee assistance program

Job summary

SmartStop Self Storage is opening a new store in Annapolis, MD and seeks a Store Manager to lead daily operations, including leasing, team supervision, maintenance assistance, and coordinating with the home office. The role focuses on keeping occupancy high, delivering excellent tenant service, and ensuring smooth site operations.

The position requires strong communication, a can-do attitude, and a valid driver’s license with proof of insurance.

Qualifications

• Must have a valid driver’s license and proof of current auto insurance.
• Superior customer service skills.
• Excellent communication skills.
• Computer literate with solid office skills.
• Take-charge/can-do mentality yet able to follow set procedures.

Responsibilities

• Leasing storage & parking.
• Managing a team.
• Assisting with maintenance.
• Supervising onsite projects.
• Communicating with the home office team.
• Maintaining good relationships with tenants through outstanding customer service.
• Keeping the facility rented at optimum levels.
• Prepares units for auction and vacates units as prescribed by law and approved by management.

Skills

Customer service

Team leadership

Communication skills

Office software

Problem solving

Tools

MS Office

Job description

Store Manager - New Store Opening! Annapolis, MD

Store Manager (This is a new store opening on Old Mill Road in Annapolis, MD) Job Summary

Starting at $20.00/hour + Bonus

SmartStop® Self Storage is a diversified real estate company in the self-storage industry, operating in the US and Canada. In addition, SmartStop was awarded Newsweek’s Best Customer Service in 2021, 2022 & 2023 among Storage Center companies and Reputation’s 800 Award for 2023.

This position is involved in all phases of the operation, including: leasing storage & parking, managing a team, assisting with maintenance, supervising onsite projects, communicating with home office team, and maintaining good relationships with tenants. SmartStop Store Managers contribute to a successful property by running an organized office, engaging positively with customers, earnestly following up on leads, maintaining existing business relationships with clients and vendors, and communicating clearly with the entire management team.

Essential Job Functions and Responsibilities

• Leasing storage and parking
• Managing a team
• Assisting with maintenance
• Supervising onsite projects
• Communicating with the home office team
• Maintaining good relationships with tenants by providing outstanding customer service
• Keeping the facility rented at optimum levels
• Prepares units for auction and vacates units as prescribed by law and approved by management
• Other duties as assigned

Qualifications:

• Must have a valid driver’s license and proof of current auto insurance
• Superior customer service skills
• Excellent communication skills
• Computer literate with solid office skills
• Take-charge/can-do mentality yet able to follow set procedures.

Benefits

• Monthly Bonus Incentive Plan
• Health insurance including medical, dental and vision
• Paid Time Off
• 401(k) matching
• Life Insurance | Disability Insurance
• Employee assistance program

Discounts

• Health & Fitness Partnerships
• Legal
• Entertainment
• Computers & Electronics

SmartStop® Self Storage, is committed to diversity, equity and inclusion. We believe in fostering an environment of inclusion, and seek contributors from all backgrounds to join our dynamic team.

SmartStop® is committed to making the self-storage experience easy and hassle-free. We operate hundreds of convenient locations throughout the United States and Canada, and support them with world-class customer service.