STORE MANAGER - MOUNT MORRIS, MI STORE #21917

Dollar General; Mount Morris (MI); On-site; USD 42,000 - 60,000; Full time

Job summary

Dollar General seeks an experienced store leader to manage operations, staffing, and customer service across all store processes. You will oversee recruiting, training, scheduling, and compliance with company policies while driving sales and inventory accuracy.

The role requires strong people skills, cash handling accuracy, and the ability to adapt to a fast-paced retail environment. You will contribute to a safe, well-organized store with effective merchandising and loss prevention.

Qualifications

• High school diploma or equivalent, preferred.
• At least 1 year of management experience in a retail environment is preferred.

Responsibilities

• Recruit, select, and retain qualified employees per laws and company policies.
• Provide proper training, conduct performance evaluations, identify gaps for solutions or counseling.
• Make recommendations regarding pay rate and advancement.
• Communicate expectations; coordinate safety, security and policies.
• Ensure store staffing and opening/closing per week.
• Evaluate operating statements for sales, profitability, and shrink trends; identify expense control opportunities.
• Review ordering plans and inventory control; follow up on stock replenishment.
• Maintain accurate inventory by controlling damages, markdowns, and paperwork.
• Provide superior customer service leadership and maintain a clean, safe store.

Skills

Cash handling

Inventory management

Recruiting & interviewing

Communication

Problem solving

Education

High school diploma or equivalent

Tools

Cash register

Handheld scanners

Pricing guns

Dollies

U-boats

Rolltainers

Job description

Responsible for the management of all employees in the effective planning and implementation of all store processes, including ordering, receiving, stocking, presentation, selling, staffing and support.

Job Responsibility

• Recruits, selects, and retains qualified employees according to federal and state labor laws and Company policies; ensure store is properly staffed.
• Provides proper training for employees; conducts performance evaluations; identifies gaps for appropriate solutions and/or counseling, up to and including termination.
• Makes recommendations regarding employee pay rate and advancement.
• Communicates performance, conduct and safety expectations regularly; coordinates meetings and events to encourage safety, security and policies.
• Ensures that the store is appropriately staffed and effectively opened and closed each day. Opens the store a minimum of two times per week; closes the store a minimum of two times per week.
• Evaluates operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors.
• Orders to ensure the meeting or exceeding of in-stock targets; reviews ordering plan, seasonal direction and inventory management issues on a weekly basis; follows up on Basic Stock Replenishment (BSR)/cycle counts.
• Facilitates the efficient staging, stocking and storage of merchandise by following defined Company work processes.
• Ensures that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage.
• Maintains accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Ensures the financial integrity of the store through strict cashier accountability, key control, and adherence to stated Company security practices and cash control procedures.
• Provides superior customer service leadership.
• Maintains a clean, well-organized store; facilitates a safe and secure working and shopping environment.
• Ensures that the store is adequately equipped with tools necessary to perform required tasks.
• Follows Company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and Company communications; ensures employee compliance.
• Completes all paperwork and documentation according to guidelines and deadlines.

Working Conditions

• Frequent walking or standing.
• Frequent bending, stooping, and kneeling to run check out station, stock merchandise.
• Some handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats, and rolltainers.
• Some lifting of up to 40 pounds; occasional lifting of up to 55 pounds.
• Fast-paced environment; moderate noise level.
• Occasional exposure to outside weather conditions.
• Occasional exposure to hazardous cleaning solutions.
• Occasional exposure to extreme cold in freezers.
• Occasional climbing (using step ladder) up to heights of six feet.
• Regular driving own vehicle to attend meetings, to other Dollar General stores, and to make deposits.

Job Qualifications

• Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
• Knowledge of cash handling procedures including cashier accountability and deposit control.
• Ability to perform cash register functions to generate reports.
• Knowledge of inventory management and merchandising practices.
• Effective oral and written communication skills.
• Effective interpersonal skills.
• Knowledge of recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes.
• Knowledge of cash, facility and safety control policies and practices (deposits, store keys, etc.)
• Good organization skills with attention to detail.
• Ability to solve problems and deal with a variety of situations.

Education/Experience

• High school diploma or equivalent, preferred.
• One year of management experience in a retail environment preferred.

License/Certification Required

• Valid driver's license