STORE MANAGER - MERRY HILL, NC STORE #18892

Dollar General; Merry Hill (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

Dollar General seeks a store manager to lead all aspects of store operations in Merry Hill, NC. You will recruit staff, train employees, manage schedules, and ensure excellent customer service while safeguarding assets.

Responsibilities include daily opening/closing, inventory control, merchandising, cash handling, and enforcing company policies to drive sales and profitability.

Qualifications

• Must read and interpret documents such as diagrams, safety rules and procedures.
• Able to perform calculations and manage cash handling and deposits.
• Experience with cash register reports and inventory management.
• Strong communication and interpersonal skills; recruiting and counseling basics.

Responsibilities

• Recruits, selects and retains qualified employees; ensure store is properly staffed.
• Provides training, conducts performance evaluations, and handles disciplinary actions.
• Makes recommendations on pay rate and advancement.
• Manages staff performance, safety and policy communications.
• Opens and closes the store; maintains daily staffing levels.
• Analyzes operations for sales, profitability, turnover and shrink.
• Oversees stock ordering, replenishment and inventory accuracy.
• Ensures merchandise presentation, pricing and signage compliance.
• Maintains asset protection, cash control and payment procedures.
• Delivers superior customer service leadership; maintains clean, safe store.

Skills

Retail management

Staffing & scheduling

Cash handling

Cash register operations

Inventory management

Communication skills

Interpersonal skills

Recruiting & interviewing

Problem solving

Attention to detail

Education

High school diploma or equivalent

Retail management experience (1 year preferred)

Job description

Responsible for the management of all employees in the effective planning and implementation of all store processes, including ordering, receiving, stocking, presentation, selling, staffing and support.

Job Responsibility

• Recruits, selects, and retains qualified employees according to federal and state labor laws and Company policies; ensure store is properly staffed.
• Provides proper training for employees; conducts performance evaluations; identifies gaps for appropriate solutions and/or counseling, up to and including termination.
• Makes recommendations regarding employee pay rate and advancement.
• Communicates performance, conduct and safety expectations regularly; coordinates meetings and events to encourage safety, security and policies.
• Ensures that the store is appropriately staffed and effectively opened and closed each day. Opens the store a minimum of two times per week; closes the store a minimum of two times per week.
• Evaluates operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors.
• Orders to ensure the meeting or exceeding of in-stock targets; reviews ordering plan, seasonal direction and inventory management issues on a weekly basis; follows up on Basic Stock Replenishment (BSR)/cycle counts.
• Facilitates the efficient staging, stocking and storage of merchandise by following defined Company work processes.
• Ensures that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage.
• Maintains accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Ensures the financial integrity of the store through strict cashier accountability, key control, and adherence to stated Company security practices and cash control procedures.
• Provides superior customer service leadership.
• Maintains a clean, well-organized store; facilitates a safe and secure working and shopping environment.
• Ensures that the store is adequately equipped with tools necessary to perform required tasks.
• Follows Company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and Company communications; ensures employee compliance.
• Completes all paperwork and documentation according to guidelines and deadlines.

Working Conditions

• Frequent walking or standing.
• Frequent bending, stooping, and kneeling to run check out station, stock merchandise.
• Some handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats, and rolltainers.
• Some lifting of up to 40 pounds; occasional lifting of up to 55 pounds.
• Fast-paced environment; moderate noise level.
• Occasional exposure to outside weather conditions.
• Occasional exposure to hazardous cleaning solutions.
• Occasional exposure to extreme cold in freezers.
• Occasional climbing (using step ladder) up to heights of six feet.
• Regular driving own vehicle to attend meetings, to other Dollar General stores, and to make deposits.

Job Qualifications

• Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
• Knowledge of cash handling procedures including cashier accountability and deposit control.
• Ability to perform cash register functions to generate reports.
• Knowledge of inventory management and merchandising practices.
• Effective oral and written communication skills.
• Effective interpersonal skills.
• Knowledge of recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes.
• Knowledge of cash, facility and safety control policies and practices (deposits, store keys, etc.)
• Good organization skills with attention to detail.
• Ability to solve problems and deal with a variety of situations.

Education/Experience

• High school diploma or equivalent, preferred.
• One year of management experience in a retail environment preferred.

License/Certification Required

• Valid driver's license