Store Manager - Midtown Village

Pandora A/S; Tuscaloosa (AL); On-site; USD 50,000 - 80,000; Full time

Job summary

Pandora A/S is seeking a passionate Store Manager for its Tuscaloosa location. You will be responsible for delivering exceptional customer experiences while leading and developing your sales team. The ideal candidate has leadership experience in high-performance retail environments and is eager to elevate brand presence.

Benefits

Competitive compensation including bonuses

401K plan

Medical, Dental, Vision insurance

Tuition reimbursement

PTO including vacation and sick leave

Qualifications

• 3-5 years of experience as a Store Manager in retail.
• Ability to inspire and connect with the team.
• Flexible to work nights, weekends, and holidays.

Responsibilities

• Engage with customers and lead the sales team.
• Coach Assistant Managers and Sales Associates.
• Ensure visual merchandising and operational efficiency.

Skills

Communication

Business Acumen

Customer Engagement

Team Leadership

Analytical Skills

Tools

Microsoft Office 365

Retail Point-of-Sale Systems

Job description

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As the largest jewellery brand in the world, we give a voice to millions of people’s loves every day. Our beautiful products empower people worldwide to express themselves. We are proud to be part of their stories and important moments in their lives.

Where original thinking is welcomed and can turn into positive impact quickly, we dream big, dare to act, and deliver with care and passion. At Pandora, you can craft more than just an incredible career.

About the Team:

The Store Manager will be the ultimate Pandora Fan. As the Store Manager, you will immerse yourself in our brand, culture, and products, taking pride in delivering exceptional customer experiences. This role offers the opportunity to spend time on the sales floor, engaging with customers and leading your team to drive sales. You will coach and manage Assistant Store Managers, Sales Leads, and Sales Associates.

Please note: This job will require completing an assessment emailed upon application submission.

Our Store Managers shine when they:

• Embrace the store culture with passion for our brand, making team members outstanding brand ambassadors.
• Exceed sales goals by building genuine connections with customers.
• Surpass KPIs and set new records through excellent product knowledge and brand loyalty.
• Inspire and coach the sales team, providing real-time feedback to achieve KPIs.
• Create memorable shopping experiences that foster lasting customer relationships.
• Recruit and bring talented individuals into Pandora, including seasonal and core roles.
• Partner with the Divisional Sales Manager and HR to address performance issues and policy adherence.
• Ensure visual merchandising, operational efficiency, and talent development are implemented timely.
• Perform other duties as assigned.

To succeed, you should:

• Have 3-5 years of experience as a Store Manager in a high-performance retail environment.
• Communicate with care and professionalism, both written and verbal.
• Connect with people at all levels and inspire your team.
• Possess strong business acumen and analytical skills to deliver results.
• Be skilled in recruiting, retaining, and developing talent, with a focus on internal mobility.
• Be proficient in Microsoft Office 365 and retail point-of-sale systems.
• Be at least 18 years old and able to provide proof of identity and work eligibility.
• Be flexible to work nights, weekends, and holidays, and capable of standing for long periods, lifting 50+ pounds, and arriving on time.

We offer:

• Competitive compensation including base salary and bonuses, 401K plan.
• Extensive benefits: Medical, Dental, Vision, Disability, Life insurance, product discounts.
• Growth opportunities through learning and development programs, feedback, LinkedIn Learning, tuition reimbursement.
• PTO including vacation, personal days, sick leave, birthday, holidays.

About Pandora:

Pandora is the world’s largest jewelry brand, known for accessible luxury jewelry made from high-quality materials, inspiring self-expression and storytelling. With operations in over 100 countries and more than 6,800 points of sale, including 2,700+ concept stores, Pandora is committed to sustainability, using recycled materials and aiming to halve greenhouse emissions by 2030. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and reported revenue of DKK 31.7 billion in 2024.

Pandora’s recruitment process is transparent and fair, avoiding bias and discrimination. We encourage applicants to omit identity-related details such as photos, marital status, and age.

About Pandora NAM:

The North American team includes over 115 employees in New York and Baltimore, a logistics center in Maryland, field staff, and over 3,900 store employees. The USA is Pandora’s largest market, with over 1,400 points of sale, including 420+ concept stores, most of which are owned and operated by Pandora.