Store Manager - Malone Home Center

Nations Best Holdings; Greenville (KY); Vor Ort; USD 55.000 - 75.000; Vollzeit

Zusammenfassung

Malone Home Center in Greenville, KY is seeking a Store Manager to lead daily store operations, drive profitability and deliver outstanding customer service. The role focuses on staff leadership, inventory control, merchandising and financial oversight within a fast-paced retail environment.

The ideal candidate has 2+ years of retail or lumber management experience, a high school diploma (Bachelor’s preferred), and a demonstrated ability to manage multiple tasks with a customer-first mindset.

Qualifikationen

• High School Diploma or equivalent required; Bachelor’s Degree preferred.
• Experience in retail, lumber, or related industry preferred.
• Proven leadership and customer service excellence in a fast-paced environment.

Aufgaben

• Oversee day-to-day store operations for smooth functioning and profitability.
• Lead and develop staff; schedule shifts, train, feedback and coaching.
• Manage customer service, address questions, complaints and ensure satisfaction.
• Monitor inventory: receiving, stocking, audits, vendor coordination.
• Plan displays, promotions and merchandising to maximize sales.
• Manage store budget, payroll and financial performance with leadership support.
• Ensure cash handling accuracy and daily reconciliations.
• Maintain compliance with policies and safety regulations.

Kenntnisse

Team leadership

Customer service

Inventory control

Merchandising

Financial management

Safety compliance

Communication

Flexibility

Ausbildung

High School Diploma or equivalent

Bachelor’s Degree preferred

Jobbeschreibung

Malone Home Center, a Nation’s Best Holdings, LLC company, is seeking candidates for ourStore Manager position at our Greenville, KY location.We’re focused on people and relationships first and we’re passionate about customer service and continuous improvement. Are you looking to join a company that is focused on growth? If you enjoy working hard in a fast-paced environment, then join our growing team.What Does a Store Manager Do?A Store Manager is responsible for overseeing the day-to-day operations of a retail store to ensure its smooth functioning, profitability and customer satisfaction. The role involves a wide range of responsibilities, including managing staff, customer service, financial management, inventory control, merchandising, and more.Team LeadershipMotivate, mentor and lead the team to foster a positive, productive work environmentSchedule shifts, delegate tasks and ensure team members understand their responsibilitiesProvide training, performance feedback and coaching to support staff developmentPromote teamwork and resolve conflicts effectively to maintain a cohesive teamCustomer EngagementGreet customers warmly and assist them in finding the products they needBuild strong relationships with customers to ensure repeat businessAddress questions, complaints, and concerns promptly and professionallyEnsure all staff consistently deliver exceptional customer serviceInventory ManagementOversee receiving, stocking, and organizing inventory to maintain accurate stock levelsMinimize waste by monitoring inventory turnover and reducing overstockConduct regular inventory checks and audits to ensure accuracyCoordinate with vendors to ensure timely deliveries and resolve supply issuesMerchandisingPlan and implement attractive in-store displays to highlight products and promotionsRotate merchandise regularly to keep the store fresh and appealingMonitor sales trends and adjust merchandising strategies to maximize revenueFinancialsManage the store’s budget and analyze financial performance to identify areas for improvement with support and guidance from the Regional Vice PresidentMonitor weekly payroll reports and adjust schedules to business needsOversee cash handling, register counts and daily reconciliations to ensure accuracyCollaborate with regional leadership to align financial goals and strategiesTrack expenses and control costs to enhance profitabilityCompliance & SafetyEnsure all employees follow company policies, safety protocols and employment lawsMaintain a clean, organized, and safe store environment for both staff and customersConduct regular safety checks and address any potential hazards immediatelyStay updated on regulatory changes and implement necessary adjustmentsWhat Does It Take to Be Successful as a Store Manager?High School Diploma or equivalent; Bachelor’s Degree preferred2+ years of management or supervisory experience in retail, lumber or relatable industryFlexible schedule availability including nights, weekends, and holidaysPreferred hardware store and/or lumber experienceProven record of achieving performance goals and managing financial budgetsResults-oriented with the ability to serve stores with humility and be a steward of Nation’s Best’s valuesDemonstrated ability to manage multiple tasks in a fast-paced environment while remaining adaptable and flexibleStrong interpersonal skills with the willingness to consistently provide superior customer service skillsCapacity to handle pressure and react appropriatelyAbility to travel 3–4 times a year for corporate events and meetings, with additional travel potentially required in the beginning for training purposesPhysical ability for tasks such as standing, sitting, and liftingMinimum ability to lift 25-50 lbs unassisted, potentially moreDemonstrated ability to lead and motivate a team, set clear expectations, provide feedback, and resolve conflictsWhat’s It Like to Work for Nation’s Best?Teamwork: All our positions, in all our stores, are hands-on. We work together, whenever necessary, to ensure a positive customer experience every time, every daySupport: We have local resources and a Dallas Support Team to help you along the way and to partner on projects, as appropriateAutonomy: We empower entrepreneurial spirit in all our associatesRelationships: We believe the core of our business is the relationships we buildContinuous Improvement: We are focused on continuous improvement, ensuring expertise and solid best practices are shared across all our divisions and storesEfficiencies: We maximize efficiency through best-in-class technology and consistent business practices nationwideGrowth Mindset: We are focused on long-term growth, both in our associates and the companyAtmosphere: This is not a suit-and-tie environment. We roll up our sleeves and get the job doneCommunity Service: Our divisions and associates are committed to serving and contributing to the communities in which we live and workSafety: We strive to provide a work environment that is safe and healthy for all our associates and customers. We want everyone to go home in the same condition in which they came to work that day