Store Manager - Growth & Customer Experience Leader

Malone Lumber & Pilot Lumber; Greenville (KY); On-site; USD 55,000 - 75,000; Full time

Job summary

Malone Home Center in Greenville, KY is seeking a Store Manager to lead daily store operations, drive profitability and deliver outstanding customer service. The role focuses on staff leadership, inventory control, merchandising and financial oversight within a fast-paced retail environment.

The ideal candidate has 2+ years of retail or lumber management experience, a high school diploma (Bachelor’s preferred), and a demonstrated ability to manage multiple tasks with a customer-first mindset.

Qualifications

• High School Diploma or equivalent required; Bachelor’s Degree preferred.
• Experience in retail, lumber, or related industry preferred.
• Proven leadership and customer service excellence in a fast-paced environment.

Responsibilities

• Oversee day-to-day store operations for smooth functioning and profitability.
• Lead and develop staff; schedule shifts, train, feedback and coaching.
• Manage customer service, address questions, complaints and ensure satisfaction.
• Monitor inventory: receiving, stocking, audits, vendor coordination.
• Plan displays, promotions and merchandising to maximize sales.
• Manage store budget, payroll and financial performance with leadership support.
• Ensure cash handling accuracy and daily reconciliations.
• Maintain compliance with policies and safety regulations.

Skills

Team leadership

Customer service

Inventory control

Merchandising

Financial management

Safety compliance

Communication

Flexibility

Education

High School Diploma or equivalent

Bachelor’s Degree preferred

Job description

Malone Home Center in Greenville, KY is seeking a Store Manager to lead daily store operations, drive profitability and deliver outstanding customer service. The role focuses on staff leadership, inventory control, merchandising and financial oversight within a fast-paced retail environment.

The ideal candidate has 2+ years of retail or lumber management experience, a high school diploma (Bachelor’s preferred), and a demonstrated ability to manage multiple tasks with a customer-first mindset.