Store Manager - Magnolia Mall

Pandora; Florence (SC); On-site; USD 45,000 - 70,000; Full time

Job summary

A leading company in the jewellery industry seeks a passionate Store Manager to lead a team and deliver exceptional customer experiences. This exciting role offers the opportunity to engage directly with customers while driving sales and coaching a dedicated team. Candidates should possess strong leadership skills, a results-oriented mindset, and experience in a high-performance retail environment.

Benefits

Competitive compensation including base salary plus bonuses

Extensive health benefits

Growth opportunities through learning and development programs

PTO package including Vacation, Personal, Sick, and Paid Holidays

Product discounts

Qualifications

• 3-5 years of experience as a Store Manager in a high-performance selling environment.
• Strong business acumen and analytical thinking.
• Ability to connect with people at all levels.

Responsibilities

• Coach and manage a team of Assistant Store Managers and Sales Associates.
• Drive sales and exceed store goals by building genuine connections.
• Implement visual merchandising directives and ensure operational efficiency.

Skills

Communication skills

Leadership

Analytical thinking

Recruiting

Retail operations

Tools

Microsoft Office 365 Suite

Retail point of sale systems

Job description

As the largest jewellery brand in the world, we give a voice to millions of people's loves every day. Our beautiful products empower people worldwide to express themselves. We are proud to be part of their stories and the most important moments in their lives.

Where original thinking is welcomed and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora, you can craft far more than just an incredible career.

About the Team:

The Store Manager will be the ultimate Pandora Fan. As the Store Manager, you will fully immerse yourself in our brand, culture, and product while taking immense pride in delivering exceptional customer experiences. This role offers the exciting opportunity to spend quality time on the sales floor, engaging with customers and working alongside your team to drive sales. You will coach and manage a team of Assistant Store Managers, Sales Leads, and Sales Associates.

*Please note, this job will require the completion of an assessment that will be emailed to you upon submission of your application.

Our Store Managers shine when they:

• Embrace the store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors.
• Dare to exceed individual and store sales goals by building genuine connections with our fans.
• Embrace opportunities and soar beyond commercial targets and KPIs, setting new records and achieving remarkable success.
• Create unforgettable shopping moments that exceed expectations by displaying excellent product knowledge and building brand loyalty.
• Dream of coaching and inspiring the sales team, fostering accountability for individual and store performance. Provide real-time feedback and guidance to empower the team in achieving their KPI goals.
• Build loyal fans by authentically engaging and fostering lasting connections beyond transactions.
• Build your network and inspire bringing the best talent into Pandora across seasonal and core hiring, including Assistant Store Managers, Sales Associates, and Sales Leads.
• Partner with the Divisional Sales Manager and Human Resources to identify and resolve performance issues and policy violations.
• Utilize your expertise across talent, brand, operations, and fan experience, ensuring the timely implementation of visual merchandising directives, efficient operational processes, and continuous talent development.
• All other duties as assigned.

Craft your career with us if you have:

• At least 3-5 years of experience as a Store Manager in a high-performance selling environment, demonstrating results-oriented leadership.
• Developed a sense of care in your communication skills, both written and verbal.
• The ability to connect with people at all organizational levels and charm your audience.
• Strong business acumen coupled with analytical thinking to deliver positive results.
• Skills in recruiting, retaining, and developing exceptional teams, including succession planning and internal mobility.
• Knowledge of general computer software (Microsoft Office 365 Suite) and retail point of sale systems.
• Be at least 18 years old and able to provide proof of identity and work eligibility.
• A flexible work schedule including nights, weekends, and holidays, with the ability to stand for extended periods, lift 50+ pounds, and arrive on time.

Our Benefits:

• Competitive compensation including base salary plus bonuses, 401K plan.
• Extensive health benefits including Medical, Dental, Vision, Disability, Life, and AD&D insurance, along with product discounts.
• Growth opportunities through learning and development programs, continuous feedback, LinkedIn Learning, tuition reimbursement, and more.
• PTO package including Vacation, Personal, Sick, Birthday, Celebration days, and Paid Holidays.

About Pandora:

Pandora is the world's largest jewellery brand, designing, crafting, and marketing accessible luxury jewellery from high-quality materials. Each piece inspires self-expression and storytelling. Pandora operates in over 100 countries with more than 6,800 points of sale, including over 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide, using only recycled silver and gold. Committed to sustainability, Pandora aims to halve greenhouse gas emissions across its value chain by 2030. Listed on Nasdaq Copenhagen, Pandora generated DKK 31.7 billion (EUR 4.2 billion) in revenue in 2024.

Pandora’s recruitment process is transparent and fair, encouraging applications without identity-related elements such as photos, marital status, or age.

About Pandora NAM:

The Pandora North America team includes over 115 employees in New York & Baltimore, 80 in Columbia, Maryland, 100 in field positions, and over 3,900 in owned and operated stores. The USA is Pandora’s largest market, with over 1,400 points of sale, including 420+ concept stores, 300+ of which are owned and operated by Pandora.