Store Manager - Magnolia Mall

Pandora A/S; Florence (SC); On-site; USD 45,000 - 65,000; Full time

Job summary

Pandora A/S is seeking a passionate Store Manager to join their team in Florence, SC. This role entails engaging customers, managing a sales team, and driving sales while delivering exceptional experiences. Ideal candidates will possess a strong sales background and the ability to foster team development.

Benefits

401K

Medical, Dental, Vision insurance

Product discounts

PTO package including Vacation and Sick days

Qualifications

• 3-5 years of experience as a Store Manager in a high-performance selling environment.
• Knowledge of Microsoft Office 365 and retail POS systems.
• Proven ability to connect with people at all organizational levels.

Responsibilities

• Lead and inspire the sales team to achieve KPI goals.
• Engage with customers on the sales floor to create memorable shopping experiences.
• Coach and manage a team of Assistant Store Managers and Sales Associates.

Skills

Communication skills

Business acumen

Team development

Analytical skills

Tools

Microsoft Office 365

Retail POS systems

Job description

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As the largest jewellery brand in the world, we give a voice to millions of people’s loves every day. Our beautiful products empower people worldwide to express themselves. We are proud to be part of their stories and the most important moments in their lives.

Where original thinking is welcomed and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora, you can craft far more than just an incredible career.

About the Team:

The Store Manager will be the ultimate Pandora Fan. As the Store Manager, you will fully immerse yourself in our brand, culture, and product, taking pride in delivering exceptional customer experiences. This role offers the exciting opportunity to spend time on the sales floor, engaging with customers and working alongside your team to drive sales. You will coach and manage a team of Assistant Store Managers, Sales Leads, and Sales Associates.

*Please note, this job will require the completion of an assessment emailed upon application submission.

Our Store Managers excel when they:

• Embrace the store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors.
• Dare to exceed individual and store sales goals by building genuine connections with our fans.
• Surpass targets and KPIs, setting new records and achieving success.
• Create unforgettable shopping moments by demonstrating excellent product knowledge and building brand loyalty.
• Coach and inspire the sales team, fostering accountability and providing real-time feedback to achieve KPI goals.
• Build loyal fans through authentic engagement and lasting connections beyond transactions.
• Attract and bring the best talent into Pandora across seasonal and core hiring, including Assistant Store Managers, Sales Associates, and Sales Leads.
• Partner with the Divisional Sales Manager and HR to address performance issues and policy violations.
• Implement visual merchandising directives, ensure operational efficiency, and develop talent.

All other duties as assigned.

To craft your career with us, you should have:

• 3-5 years of experience as a Store Manager in a high-performance selling environment.
• A demonstrated sense of care in your communication skills, both written and verbal.
• The ability to connect with people at all organizational levels and charm your audience.
• Strong business acumen and analytical skills to deliver positive results.
• Skills in recruiting, retaining, and developing teams, including succession planning and internal mobility.
• Knowledge of Microsoft Office 365 and retail POS systems.
• Proof of being at least 18 years old and eligible to work.
• A flexible work schedule including nights, weekends, and holidays, with physical ability to stand for long periods and lift 50+ pounds.

We offer a comprehensive compensation package including base salary + bonuses, 401K, and extensive benefits such as Medical, Dental, Vision, Disability, Life insurance, and product discounts.

We foster growth through learning and development programs, continuous feedback, LinkedIn Learning, tuition reimbursement, and more.

Our PTO package includes Vacation, Personal, Sick, Birthday, Celebration days, and Paid Holidays.

About Pandora:

Pandora is the world’s largest jewelry brand, designing, crafting, and marketing accessible luxury jewelry from high-quality materials. Our pieces inspire self-expression and storytelling, sold in over 100 countries through 6,800 points of sale, including more than 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide, using only recycled silver and gold. Committed to sustainability, Pandora aims to halve greenhouse gas emissions by 2030. Listed on Nasdaq Copenhagen, Pandora generated DKK 31.7 billion (EUR 4.2 billion) in 2024.

Pandora’s recruitment process is transparent and fair, promoting equal opportunity and removing biases. We encourage applicants to refrain from including identity-related elements such as photos, marital status, or age.

About Pandora NAM:

The North American team includes over 115 employees in New York & Baltimore, 80+ in our Logistics Center in Maryland, 100+ in field roles, and 3,900+ in stores. The U.S. is Pandora’s largest market, with over 1,400 points of sale, including more than 420 concept stores, over 300 of which are owned and operated by Pandora.