Store Manager- Macys Mall at Prince Georges

Pandora; Hyattsville (MD); On-site; USD 50,000 - 80,000; Full time

Job summary

Join a leading global jewelry brand as a Store Manager, where your passion for exceptional customer service and team leadership will shine. In this dynamic role, you will engage with customers, drive sales, and inspire your team to exceed performance targets. With a commitment to personal and professional growth, you'll enjoy a competitive compensation package, extensive benefits, and opportunities for advancement. This is your chance to craft a fulfilling career while making a positive impact on customers' lives through beautiful jewelry. If you are ready to lead with passion and creativity, this opportunity is for you.

Benefits

401K plan

Medical, Dental, and Vision Insurance

Life Insurance

Product Discounts

Tuition Reimbursement

Paid Time Off

Anniversary Gift Cards

Growth Opportunities

Qualifications

• 3-5 years of experience in a high-performance retail environment.
• Strong communication and leadership skills to drive team performance.

Responsibilities

• Manage and coach a team of sales associates to exceed sales goals.
• Create exceptional shopping experiences and build brand loyalty.

Skills

Store Management

Sales Leadership

Communication Skills

Analytical Thinking

Talent Development

Education

High School Diploma

Bachelor's Degree (preferred)

Tools

Microsoft Office 365 Suite

Retail POS Systems

Job description

As the largest jewellery brand in the world, we give a voice to millions of people’s loves every day. Our beautiful products empower people around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives.

Where original thinking is welcomed and can turn into positive impact in a heartbeat, we dream big, dare to act, and deliver with care and passion. At Pandora, you can craft far more than just an incredible career.

About the Team:

The Store Manager will be the ultimate Pandora Fan. As the Store Manager, you will fully immerse yourself in our brand, culture, and product, taking pride in delivering exceptional customer experiences. This role offers the exciting opportunity to engage with customers on the sales floor and work alongside your team to drive sales. You will coach and manage a team of Assistant Store Managers, Sales Leads, and Sales Associates.

*Please note, this job requires completing an assessment that will be emailed to you after submitting your application.

Our Store Managers shine when they:

1. Embrace the store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors.
2. Dare to exceed individual and store sales goals by building genuine connections with our fans.
3. Embrace opportunities and surpass commercial targets and KPIs, setting new records and achieving remarkable success.
4. Create unforgettable shopping moments that exceed expectations by displaying excellent product knowledge and building brand loyalty.
5. Dream of coaching and inspiring the sales team, fostering accountability for individual and store performance. Provide real-time feedback and guidance to empower the team in achieving their KPI goals.
6. Build loyal fans by authentically engaging and fostering lasting connections beyond transactions.
7. Build your network and bring the best talent into Pandora through seasonal and core hiring, including Assistant Store Managers, Sales Associates, and Sales Leads.

• Partner with the Divisional Sales Manager and Human Resources to address performance issues and policy violations.

• Utilize your expertise across talent, brand, operations, and fan experience to ensure timely implementation of visual merchandising directives, operational processes, and talent development.

• All other duties as assigned.

Craft your career with us if you have:

• At least 3-5 years of experience as a Store Manager in a high-performance selling environment, demonstrating results-oriented leadership.

• Strong communication skills, both written and verbal, demonstrating a sense of Care.

• The ability to connect with people at all organizational levels and captivate an audience.

• Sharp business acumen and analytical thinking to deliver positive results.

• Talent in recruiting, retaining, and developing exceptional teams, with experience in succession planning and internal mobility.

• Knowledge of Microsoft Office 365 Suite and retail POS systems.

• Minimum age of 18, with proof of identity and work eligibility.

• A flexible work schedule including nights, weekends, and holidays, with the ability to stand for extended periods and lift over 50 pounds.

Our Benefits:

• Competitive compensation package including base salary and bonuses, 401K plan.

• Extensive benefits including Medical, Dental, Vision, Disability, Life insurance, anniversary gift cards, and product discounts.

• Growth opportunities through learning and development programs, continuous feedback, LinkedIn Learning, tuition reimbursement, and more.

• PTO including Vacation, Personal, Sick, Birthday, Celebration days, and Paid Holidays.

About Pandora:

Pandora is the world's largest jewellery brand, known for accessible luxury jewellery crafted from high-quality materials. Our pieces inspire self-expression and storytelling, sold in over 100 countries through 6,800 points of sale, including more than 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and is committed to sustainability, aiming to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on Nasdaq Copenhagen and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.

Our recruitment procedures are transparent and fair, encouraging applicants to refrain from including identity-related elements such as photos, marital status, or age to promote equality.

About Pandora NAM:

The North American team includes over 115 employees in New York & Baltimore, a logistics center in Maryland, field positions, and over 3,900 in owned and operated stores. The USA is Pandora’s largest market, with over 1,400 points of sale, including more than 420 concept stores, with over 300 owned and operated by Pandora.