Store Manager- Macys Mall at Prince Georges

Pandora A/S; Hyattsville (MD); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player seeks a passionate Store Manager to lead a dynamic team in delivering exceptional customer experiences. This role offers the chance to immerse yourself in a vibrant retail environment, where you will coach and inspire your team to achieve sales targets and foster brand loyalty. With a focus on building genuine connections with customers, you will play a pivotal role in driving store performance and creating unforgettable shopping moments. Join a company that values original thinking and offers growth opportunities through continuous learning and development.

Benefits

Comprehensive Compensation Package

Medical, Dental, Vision Insurance

401K Plan

Product Discounts

Growth Opportunities

PTO including Vacation and Sick Days

Qualifications

• 3-5 years of experience as a Store Manager in retail.
• Strong communication and leadership skills.

Responsibilities

• Manage and coach a team to exceed sales goals.
• Engage with customers to create memorable shopping experiences.

Skills

Store Management

Sales Leadership

Communication Skills

Analytical Skills

Team Development

Customer Engagement

Education

High School Diploma

Bachelor's Degree (preferred)

Tools

Microsoft Office 365

Retail Point of Sale Systems

Job description

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Store Manager - Macy's Mall at Prince Georges

City: Hyattsville

Country/Region: US

Application Deadline: N/A

As the largest jewellery brand in the world, we give a voice to millions of people's loves every day. Our beautiful products empower people worldwide to express themselves. We are proud to be part of their stories and important moments in their lives.

Where original thinking is welcomed and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora, you can craft far more than just an incredible career.

About the Team:

The Store Manager will be the ultimate Pandora fan. You will fully immerse yourself in our brand, culture, and products while taking pride in delivering exceptional customer experiences. This role offers the exciting opportunity to spend quality time on the sales floor, engaging with customers and working alongside your team to drive sales. You will coach and manage a team of Assistant Store Managers, Sales Leads, and Sales Associates.

*Please note, this job will require the completion of an assessment emailed to you upon application submission.

Our Store Managers shine when they:

• Embrace the store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors.
• Dare to exceed individual and store sales goals by building genuine connections with our fans.
• Embrace opportunities and surpass commercial targets and KPIs, setting new records and achieving remarkable success.
• Create unforgettable shopping moments that exceed expectations by displaying excellent product knowledge and building brand loyalty.
• Dream of coaching and inspiring the sales team, fostering accountability for individual and store performance. Provide real-time feedback and guidance to empower the team in achieving KPIs.
• Build loyal fans by authentically engaging and fostering lasting connections beyond transactions.
• Expand your network and attract top talent to Pandora across seasonal and core hiring, including Assistant Store Managers, Sales Associates, and Sales Leads.
• Partner with the Divisional Sales Manager and HR team to address performance issues and policy violations.
• Utilize your expertise across talent, brand, operations, and fan experience to ensure the timely implementation of visual merchandising, operational processes, and talent development.
• Perform all other duties as assigned.

To qualify, you should have:

• At least 3-5 years of experience as a Store Manager in a high-performance retail environment, demonstrating results-oriented leadership.
• Strong communication skills, both written and verbal, demonstrating a sense of care.
• The ability to connect with people at all organizational levels and charm an audience.
• Sharp business acumen with analytical skills to deliver positive results.
• Talent in recruiting, retaining, and developing exceptional teams, with experience in succession planning and internal mobility.
• Proficiency in Microsoft Office 365 and retail point of sale systems.
• Proof of age (at least 18) and eligibility to work.
• A flexible work schedule including nights, weekends, and holidays, with physical ability to stand for extended periods, lift 50+ pounds, and arrive on time.

We offer:

• A comprehensive compensation package including base salary plus bonuses, and a 401K plan.
• Extensive benefits such as Medical, Dental, Vision, Disability, Life insurance, and product discounts.
• Growth opportunities through learning and development programs, continuous feedback, LinkedIn Learning, tuition reimbursement, and more.
• PTO including Vacation, Personal, Sick, Birthday, Celebration days, and Paid Holidays.

About Pandora:

Pandora is the world's largest jewellery brand, known for accessible luxury jewellery made from high-quality materials. Our pieces inspire self-expression and storytelling, sold in over 100 countries through 6,800 points of sale, including 2,700+ concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and is committed to sustainability, aiming to halve greenhouse gas emissions by 2030. Listed on Nasdaq Copenhagen, Pandora generated DKK 31.7 billion (EUR 4.2 billion) in revenue in 2024.

Our recruitment process is transparent and designed to be fair, removing biases and ensuring equal opportunity. We encourage applicants to refrain from including identity-related details such as photos, marital status, or age.

About Pandora NAM:

The North American team includes over 115 employees in New York & Baltimore offices, 80+ in Columbia logistics, 100+ in field roles, and 3,900+ in stores. The US is Pandora’s largest market, with over 1,400 points of sale, including 420+ concept stores, mostly owned and operated by Pandora.