Store Manager - Macy's Biltmore Fashion Center

Pandora A/S; Phoenix (AZ); On-site; USD 100,000 - 125,000; Full time

Job summary

Pandora A/S is seeking a Store Manager for its location in Phoenix, Arizona. The ideal candidate will have 3-5 years of experience in retail management, demonstrating leadership and a passion for customer engagement. Responsibilities include driving sales, coaching staff, and ensuring exceptional customer experiences in a vibrant store environment.

Benefits

401K

Medical, Dental, and Vision Insurance

Bonus Opportunities

Flexible Work Schedule

Qualifications

• 3-5 years of experience as a Store Manager in a high-performance selling environment.
• Strong communication skills, both written and verbal.
• Ability to connect with people at all organizational levels.

Responsibilities

• Engage with customers and manage a team to drive sales.
• Coach and inspire the sales team to achieve KPI goals.
• Implement visual merchandising directives and operational processes.

Skills

Leadership

Communication

Analytical Thinking

Recruiting

Customer Engagement

Tools

Microsoft Office 365

Retail Point-of-Sale Systems

Job description

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Store Manager - Macy's Biltmore Fashion Center

City: Phoenix

Country/Region: US

Application Deadline: N/A

As the largest jewellery brand in the world, we give a voice to millions of people’s loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives.

Where original thinking is welcomed, and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora, you can craft far more than just an incredible career.

About the Team:

The Store Manager will be the ultimate Pandora Fan. As the Store Manager, you will fully immerse yourself in our brand, culture, and product while taking immense pride in delivering exceptional customer experiences. This role offers the exciting opportunity to spend quality time on the sales floor, engaging with customers and working alongside your team to drive sales. You will coach and manage a team of Assistant Store Managers, Sales Leads, and Sales Associates.

*Please note, this job will require the completion of an assessment that will be emailed to you upon submission of your application.

Our Store Managers shine when they:

• Embrace the store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors.
• Dare to exceed individual and store sales goals by building genuine connections with our fans.
• Embrace opportunities and soar beyond commercial targets and KPIs, setting new records and achieving remarkable success.
• Create unforgettable shopping moments that exceed expectations by displaying excellent product knowledge and building brand loyalty.
• Dream to coach and inspire the sales team, fostering accountability for individual and store performance. Provide real-time feedback and guidance to empower the team in achieving their KPI goals.
• Craft loyal fans by authentically engaging and fostering lasting connections beyond transactions.
• Build your network and inspire bringing the best talent into Pandora across seasonal and core hiring, including Assistant Store Managers, Sales Associates, and Sales Leads.
• Partner with the Divisional Sales Manager and Human Resources to identify and resolve performance issues and policy violations.
• Utilize your brilliance across talent, brand, operations, and fan experience, ensuring the timely implementation of visual merchandising directives, operational processes, and talent development.
• All other duties as assigned.

Craft your career with us if you have:

• At least 3-5 years of experience as a Store Manager in a high-performance selling environment, demonstrating results-oriented leadership.
• Developed a sense of Care in your communication skills, both written and verbal.
• The ability to charm and connect with people at all organizational levels.
• Sharp business acumen with analytical thinking skills to show and Deliver positive results.
• Talent in recruiting, retaining, and developing exceptional teams, including succession planning and internal mobility.
• Knowledge of Microsoft Office 365 and retail point-of-sale systems.
• Minimum age of 18 and ability to provide proof of identity and work eligibility.
• A flexible work schedule including nights, weekends, and holidays, with physical ability to stand for extended periods and lift 50+ pounds.
• A results-driven mindset with a robust compensation package including base salary, bonuses, 401K, and extensive benefits like medical, dental, vision, and more.

Salary: $25.00 to $29.00, commensurate with experience

About Pandora:

Pandora designs, manufactures, and markets hand-finished jewellery made from high-quality materials at affordable prices. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including over 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 27,000 people worldwide and crafts its jewellery at two LEED-certified facilities in Thailand using mainly recycled silver and gold. The company aims to be carbon neutral by 2025 and has joined the Science Based Targets initiative to reduce emissions across its value chain. Pandora is listed on Nasdaq Copenhagen and generated DKK 23.4 billion in revenue in 2021.

Pandora’s recruitment procedures are transparent and fair, designed to remove biases and ensure equal opportunity. We encourage applicants to refrain from including identity-related elements such as photos, marital status, and age.

About Pandora NAM:

The Pandora North America team in the USA & Canada includes over 115 employees in New York & Baltimore offices, 80+ in Columbia logistics center, 100+ in field roles, and 3,900+ in stores. The USA is Pandora’s largest market, with over 1,400 points of sale including 420+ concept stores, most of which are company-owned.