Store Manager Lucky(Sonoma County)

The Save Mart Companies; Santa Rosa (CA); On-site; USD 98,000 - 115,000; Full time

Benefits offered by this job

Health benefits

Dental & Vision benefits

Life insurance

401K

Job summary

The Save Mart Companies in Sonoma County is seeking a Store Manager for the Lucky store. You will lead daily operations, drive sales, ensure retail standards, and manage a store team to deliver a remarkable shopping experience.

Required are a four-year college degree and at least five years of management experience, with strong leadership and customer service skills. The role demands availability for varied retail hours and physical duties.

Qualifications

• Leadership and team building experience with strong customer service focus.
• Knowledge of store operations, safety, and financial controls.
• Ability to hire, train, and develop a high-performing store team.

Responsibilities

• Provides customers with a remarkable shopping experience through training and accountability for service quality.
• Drives improvement of overall customer experience and store processes to increase sales.
• Develops and maintains a customer-focused organization and strong associate engagement.
• Manages total store financials including sales, profit, and loss, and analyses to improve performance.
• Leads and mentors direct reports to achieve business outcomes and succession planning.
• Oversees store conditions, safety, compliance, and asset protection.

Skills

Leadership

Customer service

Team building

People management

Education

Four-year college degree

Job description

The Save Mart Companies operates194 Save Mart, Lucky, and FoodMaxx stores in neighborhoods throughoutCalifornia and Western Nevada. Proud to be California’s largest regional,full-service grocery chain, the Company and its 13,000 Associates take extra careto provide customers with the freshest quality products at a great value.

With deep roots in California’sCentral Valley, The Save Mart Companies and its family of stores prides itselfin putting people first.Our dedication to customers and community isreflected in the connections we’ve made in the neighborhoods we’ve served formore than 70 years. The Save Mart Companies’ philanthropic non-profitorganization, The CARES Foundation, provides vital resources for children andfamilies and has donated over $5 million to local communities.

Some of our competitive benefitsincludeexceptionally generous benefits package(Health, Dental,Vision, Life, 401K), Lifelong Learning Educational opportunities, EmployeeAssociation (discounted and free tuition options, contests, and supportservices).

We are currently recruiting for the position of:

Store Manager Lucky (Sonoma County)

The Store Manager has ultimate responsibility for the overall business performance of the assigned store.This position manages the day-to-day operations and maintains the highest levels of retail standards at all times.The Store Manager is accountable for implementing new concepts, ensuring compliance of legal requirements, effective utilization of resources to maximize sales and profit, and meeting or exceeding company financials and operating goals.
The Store Manager provides leadership and motivation within the store to promote a culture reflective of Lucky’s mission statement and winning behaviors.The Manager develops a store management team to ensure consistent execution of company programs and provides a solid foundation for succession planning for the organization’s continued and future success.

Key Responsibilities and Accountabilities:

• Provides customers with a remarkable shopping experience by demonstrating, training, and holding store associates accountable for excellent customer service
• Responsible for driving improvement of the overall customer experience and quality of the processes, products, and services provided within the store, providing a Remarkable Shopping Experience for all customers which will result in increased sales
• Develops and maintains a customer-focused organization by modeling and communicating associate and customer connection behaviors throughout the store
• Accountable for achieving total store financials (sales, profit and loss, projections, metrics, and analysis) by identifying, defining, and implementing best store practices and optimization strategies utilizing innovative solutions
• Leads, mentors and develops direct reports with focus on accountability and achieving high level of business performance outcomes
• Oversees total store conditions (to include store safety, food safety, protection of company assets, etc.), ensuring that all compliance programs are met/passed
• Effectively utilizes resources to improve productivity, flexibility and efficiencies of labor, and quality of shopping experience
• Represents the store as the primary link to Lucky leadership teams; ensures effective implementation of business plans
• Acts as company Ambassador to build company/store image through community involvement
• Acts as Quality Workplace leader (working environment, employee relations, etc.) by working collaboratively with store management team and associates to improve work relationships, build morale, increase productivity and retention
• Oversees overall inventory/ordering process
• Performs other duties as assigned

Hiring pay range: $98,488.00 - 115,000.00

Requirements (Knowledge, Skills and Abilities):

• Excellent leadership/team building, communication (written and verbal), interpersonal, customer service, coaching/mentoring, training, decision making, delegation, negotiation, organization, administration and financial skills.
• Knowledge of Store operations (including compliance), store financials, store hazardous materials and food safety rules, inventory management, employment law, applicable union contractual agreement language, interviewing techniques and hiring practices.Understands and is experienced in all aspects of providing products and services in stores.

Education

Four-year college degree (or equivalent knowledge gained through formal education, specialized training, or additional job experience)

Experience

Fiveyears management experience with minimum one year as Assistant Store Manager.

Other

Must be available to work a variety of required retail hours

Physical

Requires standing and other physical movements on a frequent basis.Requires lifting up to 40 lbs. without assistance

Personal/Interpersonal Skills

Reference: req42254

Follow us:
Instagram: @savemart
Facebook: Save Mart
YouTube: @savemartsupermarkets
LinkedIn: The Save Mart Companies

The Save Mart Companies is an Equal Opportunity Employer, and we welcome resumes from individuals who will contribute to our diverse workforce.