Store Manager: Lead Teams, Elevate the Customer Experience

Knitwell Group; Roanoke (VA); On-site; USD 45,000 - 54,000; Full time

Benefits offered by this job

Medical benefits

401(k) plan

Paid time off

Monthly bonus

Merchandise discounts

Professional development

Community partnerships

Job summary

Knitwell Group is seeking a Store Manager for Chico’s in Roanoke, VA to lead the store team and deliver a memorable customer experience. You’ll drive sales, coach associates, manage payroll and schedules, and ensure brand standards across the store floor and backroom.

The role requires leadership, accountability, and a hands-on approach to building a high-performing team. Flexibility for evenings, weekends, and holidays is required.

Qualifications

• 5+ years of retail management experience required; 2 of those years in a Store Manager position.
• Must be at least 18 years old.
• Flexible availability — including nights, weekends, holidays.
• Ownership mindset and leads by example.

Responsibilities

• Define a clear vision and strategy to prioritize a customer-centered culture, drive operational excellence, and deliver business results.
• Hire, develop and coach an effective retail team to deliver a customer-centered experience.
• Take ownership of the store’s financial performance; manage payroll and schedules; and achieve sales goals.
• Lead the team by communicating expectations, providing guidance, delivering feedback, and empowering the team to be their best.
• Use store reporting to proactively create action plans to improve metrics and run the business effectively.
• Maintain a visually inspiring store environment that reflects brand standards.
• Actively share brand priorities, initiatives, and messages with store teams.
• Ensure compliance with all policies, guidelines, and business practices.
• Build community connections through in-store company-sponsored events, philanthropy, and other initiatives.

Skills

Leadership

People management

Communication skills

Strategic planning

Reporting analysis

Job description

Knitwell Group is seeking a Store Manager for Chico’s in Roanoke, VA to lead the store team and deliver a memorable customer experience. You’ll drive sales, coach associates, manage payroll and schedules, and ensure brand standards across the store floor and backroom.

The role requires leadership, accountability, and a hands-on approach to building a high-performing team. Flexibility for evenings, weekends, and holidays is required.