Store Manager: Lead Teams, Elevate Customer Experience

Ann Taylor; Sevierville (TN); On-site; USD 60,000 - 76,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Monthly bonuses

Merchandise discounts

Professional development

Community partnerships

Job summary

Ann Taylor Store at Tanger Outlets Sevierville seeks a Store Manager to lead customer and associate experiences, drive a profitable business, and uphold operational and visual standards while engaging with the local community.

You will coach your team to reach their potential, ensure a welcoming environment for customers and staff, and manage daily opening/closing and payroll using store tools.

Qualifications

• 2+ years retail Store Manager or service industry experience
• Hospitality mindset when engaging with customers and associates
• Strong people management and talent development
• Effective leadership and communication skills
• Experience operating a POS system
• Ability to plan and drive store performance

Responsibilities

• Cultivate a customer-focused environment delivering exceptional experiences
• Inspire and coach associates to apply brand behaviors
• Ensure seamless omnichannel shopping using technology
• Hire and build a store team through training and development
• Create an inclusive store environment for staff
• Develop operational dynamics to hit store goals
• Promote in-store community events and partnerships
• Oversee profitability, budgeting, and payroll reporting
• Analyze reporting to plan short and long-term retail strategies
• Manage daily store operations, including opening and closing

Skills

Customer focus

People management

Leadership

Communication

Technology proficiency

Budgeting

Tools

POS system

Job description

Ann Taylor Store at Tanger Outlets Sevierville seeks a Store Manager to lead customer and associate experiences, drive a profitable business, and uphold operational and visual standards while engaging with the local community.

You will coach your team to reach their potential, ensure a welcoming environment for customers and staff, and manage daily opening/closing and payroll using store tools.