Store Manager: Lead Teams & Elevate Customer Experience

Knitwell Group; Lexington (VA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Opportunities for monthly bonuses

Merchandise discounts

Professional development and careerAdv

Community impact through philanthropic

Sister brand discounts

Job summary

Knitwell Group's Ann Taylor store in Lexington, KY is seeking an experienced Store Manager to lead customer and associate experiences, drive profitable operations, and maintain visual standards. You will coach your team, foster a welcoming environment, and oversee daily store activities from opening to closing.

You'll bring at least 2+ years in retail management, a hospitality mindset, strong leadership, and the ability to translate insights into action to boost sales and community engagement

Qualifications

• 2+ years retail Store Manager or service industry experience.
• Hospitality mindset when engaging with customers and associates.
• Strong people management and talent development abilities.
• Effective leadership and communication skills.
• Tech-savvy with POS systems and store tech.
• Ability to develop strategies to drive results.

Responsibilities

• Cultivate a customer-focused environment delivering exceptional experiences.
• Inspire and coach associates to create genuine customer connections.
• Use technology to provide customers with a seamless omnichannel experience.
• Hire and build an effective store team through training and development.
• Create an inclusive store environment for all associates.
• Oversee store profitability, budgeting, and payroll.
• Analyze reporting to develop short and long-term retail plans.
• Manage day-to-day operations including opening and closing.

Skills

Store Manager experience

Hospitality mindset

People management

Leadership & communication

Technology proficiency

Business acumen

Organize/delegate/prioritize

Job description

Knitwell Group's Ann Taylor store in Lexington, KY is seeking an experienced Store Manager to lead customer and associate experiences, drive profitable operations, and maintain visual standards. You will coach your team, foster a welcoming environment, and oversee daily store activities from opening to closing.

You'll bring at least 2+ years in retail management, a hospitality mindset, strong leadership, and the ability to translate insights into action to boost sales and community engagement