Store Manager: Lead Teams & Customer Experience

EXPRESS; Lafayette (LA); On-site; USD 55,000 - 75,000; Full time

Job summary

PHOENIX Retail, LLC is seeking a Store Manager for the Express brand at Acadiana Mall in Lafayette, LA. You will drive the customer experience and store operations while leading a talented team to deliver high-quality service and results.

Responsibilities include talent development, daily operations, visual standards, and achieving sales goals. The role requires 3–5 years of retail leadership, strong communication, and the ability to move merchandise and manage schedules.

Qualifications

• 3–5 years of store management experience with responsibility for high-volume sales.
• Proven ability to increase sales and store profitability.
• Ability to travel periodically for meetings.
• Ability to move medium to large items weighing up to 50 pounds.

Responsibilities

• Lead talent development, recruitment and succession planning.
• Ensure high store morale and a teamwork-focused environment.
• Coach and manage performance to grow staff and reduce turnover.
• Drive customer engagement and loyalty through store initiatives.
• Direct merchandise flow, shipments, replenishment and omni-channel operations.
• Create efficient schedules and control expenses while maintaining safety.

Skills

Store leadership

Team leadership

Communication

Multitasking

Customer focus

Job description

PHOENIX Retail, LLC is seeking a Store Manager for the Express brand at Acadiana Mall in Lafayette, LA. You will drive the customer experience and store operations while leading a talented team to deliver high-quality service and results.

Responsibilities include talent development, daily operations, visual standards, and achieving sales goals. The role requires 3–5 years of retail leadership, strong communication, and the ability to move merchandise and manage schedules.