Store Manager: Lead Team & Elevate Customer Experience

COLUMBUS HOTEL MANAGEMEN LLC; Springfield (MA); Sur place; USD 70 000 - 95 000; Plein temps

Résumé du poste

Starbucks Springfield, MA is seeking a Store Manager to lead a passionate team, drive store performance, and uphold our brand standards in a community-focused setting. You will oversee daily operations, motivate and develop partners, manage inventory and costs, analyze sales data, and ensure safety and compliance while delivering outstanding customer service.

This role requires flexible hours, including evenings and weekends, and offers growth within a globally recognized company committed to

Qualifications

• Leadership experience in retail, hospitality, or food service management.
• Excellent communication and team-building skills.
• Strong organizational and problem-solving abilities.
• Ability to work flexible hours including evenings, weekends, and holidays.
• Knowledge of inventory management, sales analysis, and financial reporting.
• Passion for delivering outstanding customer service.
• Ability to motivate and develop team members.
• High school diploma or equivalent; additional management training or certification preferred.

Responsabilités

• Oversee daily store operations to ensure smooth and efficient functioning.
• Lead, motivate, and develop a team of partners to achieve sales and service goals.
• Maintain high standards of product quality, cleanliness, and safety.
• Drive sales growth through effective merchandising, marketing, and customer engagement strategies.
• Manage inventory, ordering, and cost controls to maximize profitability.
• Ensure compliance with company policies, health and safety regulations, and brand standards.
• Foster a welcoming and inclusive environment for both customers and partners.
• Analyze sales data and operational reports to identify opportunities for improvement.
• Represent Starbucks positively within the community and build strong local relationships.

Connaissances

Leadership experience

Communication

Team building

Organizational skills

Problem solving

Inventory management

Sales analysis

Financial reporting

Customer service

Team motivation

Formation

High school diploma or equivalent

Management training/certification preferred

Description du poste

Starbucks Springfield, MA is seeking a Store Manager to lead a passionate team, drive store performance, and uphold our brand standards in a community-focused setting. You will oversee daily operations, motivate and develop partners, manage inventory and costs, analyze sales data, and ensure safety and compliance while delivering outstanding customer service.

This role requires flexible hours, including evenings and weekends, and offers growth within a globally recognized company committed to