Store Manager: Lead Team, Elevate Customer Experience

R551US The Finish Line, Inc.; Ocala (FL); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Health benefits

Retirement plans

Employee discounts

Career growth opportunities

DE&I initiatives

Job summary

The Finish Line, Inc. is seeking dynamic Managers to lead our Ocala, FL store and drive excellence in customer interactions. You’ll oversee daily operations, mentor a high-performance team, and shape the store’s success while delivering outstanding shopping experiences.

You will drive sales, manage budgets, and implement local marketing initiatives in a fast-paced environment. This role requires flexibility, a focus on DEI, and a commitment to high standards of service and operational excellence.

Qualifications

• Proven experience as Retail Store Manager or similar role with track record of sales targets.
• Strong leadership, communication, and organizational skills.
• Customer-centric mindset with ability to motivate a team.

Responsibilities

• Lead and develop a motivated team; set goals and provide feedback.
• Create an exceptional customer experience by addressing needs and resolving issues.
• Drive store sales and profitability through merchandising and promotions.
• Oversee daily operations: inventory, visual merchandising, and store maintenance.
• Manage store budgets, expenses, and analyze sales data to optimize performance.
• Implement local marketing initiatives and build community relationships.
• Identify opportunities for improvement and implement innovative solutions.

Skills

Leadership

Customer service

Communication

Analytical skills

Flexibility

Tech-savvy

Education

High School Diploma or GED

Tools

Retail management software

Job description

The Finish Line, Inc. is seeking dynamic Managers to lead our Ocala, FL store and drive excellence in customer interactions. You’ll oversee daily operations, mentor a high-performance team, and shape the store’s success while delivering outstanding shopping experiences.

You will drive sales, manage budgets, and implement local marketing initiatives in a fast-paced environment. This role requires flexibility, a focus on DEI, and a commitment to high standards of service and operational excellence.