Store Manager - Elevate Customer Experience & Team Growth

Chico's FAS, Inc. paying for Chico's Retail Operations, Inc.; Burlington (MA); On-site; USD 60,000 - 72,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Monthly bonuses

Merchandise discounts

Professional development

Community partnerships

Job summary

Chico's FAS, Inc. in Burlington, MA is seeking a Store Manager to lead the team, foster a welcoming customer experience, and drive store performance. You will hire, coach, and develop a retail staff while ensuring brand standards and a culture of hospitality.

The role requires 5+ years in retail management (2 years as Store Manager), flexible availability (nights, weekends, holidays) and a strong business mindset to use store reporting to improve results. Pay range listed: $60,110–$72,130 USD.

Qualifications

• 5+ years of retail management experience required; 2 of those years in a Store Manager position.
• Must be at least 18 years old.
• Flexible availability — including nights, weekends, holidays.
• Ownership mindset; leads by example.
• Strong business acumen and ability to drive results through reporting and planning.
• Ability to bend, reach, stretch for products and lift up to 50 pounds.

Responsibilities

• Lead the team, build community connections, and shape a seamless customer experience.
• Hire, develop and coach an effective retail team to deliver a customer-centered experience.
• Own the store’s financial performance; manage payroll and schedules; achieve sales goals.
• Communicate expectations, provide guidance, deliver feedback, and empower the team.
• Use store reporting to create action plans that improve metrics and run the business.
• Maintain a visually inspiring store environment reflecting brand standards.

Skills

Leadership

People management

Communication skills

Retail management

Hiring and coaching

Tools

POS system

Job description

Chico's FAS, Inc. in Burlington, MA is seeking a Store Manager to lead the team, foster a welcoming customer experience, and drive store performance. You will hire, coach, and develop a retail staff while ensuring brand standards and a culture of hospitality.

The role requires 5+ years in retail management (2 years as Store Manager), flexible availability (nights, weekends, holidays) and a strong business mindset to use store reporting to improve results. Pay range listed: $60,110–$72,130 USD.