Store Manager: Lead Team, Elevate Customer Experience

Abercrombie & Fitch Co.; Grapevine (TX); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Quarterly bonus

Paid time off

Volunteer day

Merchandise discount

Health insurance

Life & disability insurance

Assistance program

Parental leave

401(k) match

Training & development

Career advancement

Inclusive culture

Job summary

The Abercrombie & Fitch Co. store in Grapevine, TX seeks a Store Manager to lead the location, oversee staffing, training, and development of both part-time and full-time associates, and drive store performance while upholding brand standards.

You will manage operations, schedule staff, control inventory, coach on product knowledge, and ensure a customer-centric shopping experience aligned with our culture and values.

Qualifications

• 2+ years of store management experience, or relevant supervisory experience in a customer facing role.
• Proven ability to drive business results in a fast-paced retail environment.
• Excellent communication, leadership and interpersonal skills.
• Strong ability to build relationships and collaborate effectively.
• Proven results in assessing and developing talent.
• Strong critical thinking & problem-solving skills.
• High attention to detail, thoroughness and accuracy while multi-tasking.
• Self-motivated with ability to take initiative.
• Maintain a strong customer focus & knowledge of current fashion trends.

Responsibilities

• Oversee all salesfloor & stockroom operations, ensuring excellent customer service & seamless operations.
• Coach staff to demonstrate product knowledge and brand awareness, to drive sales.
• Ensure all visual displays adhere to Brand and Corporate direction.
• Recruit, hire, train management and non-management associates.
• Conduct staffing and scheduling operations and payroll management.
• Oversee all inventory, replenishment, stockroom, and OMNI Channel operations.
• Analyze reporting to inform decision making.
• Protect store assets, oversee store maintenance.
• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Staff leadership

Customer service

Brand standards

Communication

Scheduling

Education

High school diploma

Job description

The Abercrombie & Fitch Co. store in Grapevine, TX seeks a Store Manager to lead the location, oversee staffing, training, and development of both part-time and full-time associates, and drive store performance while upholding brand standards.

You will manage operations, schedule staff, control inventory, coach on product knowledge, and ensure a customer-centric shopping experience aligned with our culture and values.