Store Manager: Lead, Sell, and Inspire

J.McLaughlin; Newburyport (MA); On-site; USD 60,000 - 90,000; Full time

Job summary

J.McLaughlin is seeking a highly motivated Store Manager for our Newburyport retail location. The role requires leading the team to achieve sales goals while upholding brand standards and customer service excellence.

You will drive operations, visual merchandising, staffing, and client relationships, acting as the brand ambassador in the community. The ideal candidate has 3+ years of retail management experience, strong leadership, and a proven sales record.

Qualifications

• 3+ years of retail management preferred
• Bachelor's degree or equivalent experience
• Strong management and leadership skills
• Strong analytical and problem-solving skills
• Team player with strong communication and interpersonal skills
• Proven track record in achieving sales goals and takes accountability for results
• Positive and self-motivated
• Ability to multi-task, while keeping the customer the top priority
• Able to work various shifts, including weekends and holidays
• Comfortable standing for long periods of time; must be able to lift up to 30 pounds

Responsibilities

• Act as the Brand Ambassador by embracing the company culture to develop and cultivate productive and profitable relationships with clients and our communities
• Motivate and engage the store team by setting clear goals and expectations to achieve objectives and contribute to the overall success of the store
• Provide exemplary client service in order to create a customer-centric, friendly retail environment that fosters loyalty within our communities
• Proficient in business acumen to effectively make business decisions
• Manage store operations and ensure all aspects run efficiently to create a profitable and productive business
• Recruit and hire top talent and train teams on selling skills, product knowledge, and operations
• Conduct performance appraisals and coach in the moment to maximize sales and motivate team
• Strategize and implement a client outreach plan, utilizing clienteling tools
• Effectively use the POS system to provide exemplary service
• Partner with community organizations and charities to host store events and trunk shows, continuing to build a reputation of being a local and loyal retailer

Skills

Retail management

Leadership

Communication

Analytical skills

Team player

Education

Bachelor's degree or equivalent experience

Tools

POS system

Job description

J.McLaughlin is seeking a highly motivated Store Manager for our Newburyport retail location. The role requires leading the team to achieve sales goals while upholding brand standards and customer service excellence.

You will drive operations, visual merchandising, staffing, and client relationships, acting as the brand ambassador in the community. The ideal candidate has 3+ years of retail management experience, strong leadership, and a proven sales record.