Store Manager - Lead Sales Team & Customer Experience

Easy Step Enterprises; Raleigh (NC); On-site; USD 52,000 - 75,000; Full time

Job summary

Easy Step Enterprises in Raleigh, NC is seeking a Store Manager to lead daily store operations and coach a high-performing sales team. The role focuses on delivering exceptional customer experiences and achieving sales targets on-site.

The ideal candidate will bring proven store management experience, strong communication, and the ability to recruit, train, and motivate staff in a fast-paced retail environment.

Qualifications

• Strong customer-facing skills and commitment to solutions.
• Proven store management experience with staff oversight.
• Ability to work in a performance-driven environment.

Responsibilities

• Lead and coach a high-performing retail sales team.
• Drive sales through consultative selling and exceptional customer service.
• Recruit, interview, hire, and onboard top sales talent.
• Coach on closing techniques and customer engagement.
• Monitor KPIs and conversion metrics.
• Oversee retail operations, scheduling, inventory, and store performance.
• Build a positive, accountable, performance-driven culture.
• Resolve customer concerns while delivering premium experiences.

Skills

Customer service

Communication

Store management

Inventory management

Team leadership

Time management

Education

High school diploma

Business/retail management education

Tools

Salesforce

Job description

Easy Step Enterprises in Raleigh, NC is seeking a Store Manager to lead daily store operations and coach a high-performing sales team. The role focuses on delivering exceptional customer experiences and achieving sales targets on-site.

The ideal candidate will bring proven store management experience, strong communication, and the ability to recruit, train, and motivate staff in a fast-paced retail environment.