Store Manager: Lead Sales, Talent & In-Store Experience

BoxLunch; Missoula (MT); On-site; USD 40,000 - 65,000; Full time

Job summary

Hot Topic in Missoula, MT is seeking a Store Manager to lead daily operations, hit sales targets, and deliver outstanding customer service in a busy mall environment. You will drive team performance and ensure a compelling shopping experience.

You will recruit and develop a passionate team, manage scheduling and payroll, merchandise the store with planograms, monitor shrink, and collaborate with corporate for promos and feedback.

Qualifications

• 1–2 years of retail store management experience.
• High school diploma or GED required; degree a plus.
• Strong communication, recruiting, and people skills.

Responsibilities

• Achieve sales plan and comp store goals.
• Recruit, develop and retain a collaborative, passionate team.
• Lead operations, scheduling, payroll, and store processes.
• Merchandise the store with planograms and timely promos.
• Drive customer engagement through in-store and social channels.
• Monitor shrink and loss prevention; manage safety and compliance.
• Collaborate with retail leadership and HQ on trends and feedback.
• Mentor staff to build bench strength for the brand.

Skills

Leadership

Recruitment

Operations

Merchandising

Communication

Team Development

Customer Service

Education

High school diploma or GED

Job description

Hot Topic in Missoula, MT is seeking a Store Manager to lead daily operations, hit sales targets, and deliver outstanding customer service in a busy mall environment. You will drive team performance and ensure a compelling shopping experience.

You will recruit and develop a passionate team, manage scheduling and payroll, merchandise the store with planograms, monitor shrink, and collaborate with corporate for promos and feedback.