Store Manager: Lead Sales, Staff & Customer Experience

Workstream; Shaker Heights (OH); On-site; USD 42,000 - 64,000; Full time

Job summary

Workstream in Ohio seeks an experienced Store Manager to run daily operations, supervise staff, and optimize sales and customer service. You will oversee stock, pricing, training, and KPIs while ensuring safety and regulatory compliance.

The ideal candidate will be reliable, customer-focused, and capable of leading a team to achieve targets and deliver an outstanding shopping experience.

Qualifications

• Experience as a store manager or equivalent leadership role.
• Strong communication and interpersonal skills with staff and customers.
• Attention to detail and ability to monitor financial performance.
• Proven ability to supervise staff and optimize store operations.

Responsibilities

• Recruiting and appraising staff.
• Training and supervising staff.
• Maintaining financial and statistical records.
• Dealing with customer complaints and queries.
• Overseeing stock and pricing control.
• Maximizing profitability and productivity.
• Motivating staff to meet sales targets.
• Ensuring safety and health regulations compliance.
• Preparing promotional displays and materials.
• Liaising with management.
• Taking care of promotional prospects, benefits, and salaries of their staff.

Skills

Staff supervision

Customer service

Stock management

Sales targets

Job description

Workstream in Ohio seeks an experienced Store Manager to run daily operations, supervise staff, and optimize sales and customer service. You will oversee stock, pricing, training, and KPIs while ensuring safety and regulatory compliance.

The ideal candidate will be reliable, customer-focused, and capable of leading a team to achieve targets and deliver an outstanding shopping experience.