Store Manager: Lead Sales, Service & Team

Bridgestone Americas, Inc.; Nashville (TN); Hybrid; USD 58,000 - 99,000; Full time

Benefits offered by this job

Medical, Dental and Vision – Starting

Paid vacation and holidays

On-the-job training and ASE certs

Flexible work schedule

401(k) match

On demand pay program

Job summary

Bridgestone Americas, Inc. is seeking an exempt Store Manager to oversee daily operations in a retail environment. The role requires coordinating staffing, driving sales and ensuring customer satisfaction across a multi-store setting.

Responsibilities include managing payroll, budgets, training, and maintaining records, with a focus on delivering superior service and achieving store goals. A high school diploma and retail leadership experience are required.

Qualifications

• High School Diploma or equivalent.
• Demonstrated success in retail sales management.
• Problem solving skills as it relates to customer complaints.
• Aptitude to manage inventory, order scheduling, and merchandising displays.
• Must be able to assist customers for personal sales as well as complaints to ensure customer retention and loyalty.
• Exceptional teammate and customer communication skills.
• Negotiation and conflict resolution skills.
• Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles.

Responsibilities

• Customer service.
• Drive store sales & promotions.
• Build customer satisfaction & loyalty creating results for teammates, customers and the company.
• Understand alternative tire sourcing and competitors.
• Track and meet payroll, budgets and store goals.
• Keep records and relevant financial information current.
• Manage, schedule and assign staff according to their skill level.
• Attend paid training to stay up-to-date with new developments in the automotive service industry.
• Follow up with customers to obtain feedback and ensure they are satisfied with received.
• Other duties as assigned.

Skills

Retail sales management

Customer communication

Problem solving

Inventory management

Negotiation

Driver's license

Education

High School Diploma or equivalent

2 year college degree or equivalent

Job description

Bridgestone Americas, Inc. is seeking an exempt Store Manager to oversee daily operations in a retail environment. The role requires coordinating staffing, driving sales and ensuring customer satisfaction across a multi-store setting.

Responsibilities include managing payroll, budgets, training, and maintaining records, with a focus on delivering superior service and achieving store goals. A high school diploma and retail leadership experience are required.