Store Manager: Lead Sales & Customer Experience

Hibbett, Inc.; Winnsboro (SC); On-site; USD 21,000 - 27,000; Full time

Job summary

Hibbett, Inc. in Winnsboro, SC is seeking a Store Manager to oversee sales across departments and ensure efficient store operations, profitability, and brand representation. You will drive sales goals, supervise staff, and implement company policies in daily tasks.

You will collaborate with the District Sales Manager and Store Support Center, recruit and train team members, manage scheduling and payroll, and stay aware of customer trends to deliver outstanding service.

Qualifications

• Bachelor’s degree in business or a related field or equivalent experience.
• Experience working in a retail environment, preferably in footwear and athletic apparel.
• Experience in managing and cultivating a sales team.
• 3-5 years of customer service experience. 3+ years of management experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Analytical thinker with demonstrated business acumen.
• Ability to problem solve and juggle multiple tasks and priorities.
• A strong commitment to customer service.
• Strong leadership and communication skills.

Responsibilities

• Drive store sales and sales goals, focused on company growth.
• Manage and control the assets of the company by managing the store.
• Direct and oversee entire sales efforts in the store; train staff in sales strategies.
• Monitor store operations including sales statistics, inventory and expenses.
• Collaborate with District Sales Manager to enforce policies and goals.
• Direct staff to ensure all department responsibilities are met.
• Mentor and develop Sales Associates, Assistant Managers, and Managers in Training.
• Handle recruitment, hiring, training, payroll, and scheduling to meet labor goals.
• Maintain security with Asset Protection to prevent theft and shrink.
• Communicate inventory movement and drive inventory goals.
• Implement marketing plans and stay aware of customer trends.
• Stay informed on competition and community events to seize opportunities.
• Provide extraordinary customer service as per policy documents.
• Protect company assets and financial information; report potential fraud.

Skills

Retail management

Customer service

Sales leadership

Communication

Team leadership

Fast-paced environment

Analytical thinking

Problem solving

Multi-tasking

Employee training

Education

Bachelor’s degree in business or related field

Job description

Hibbett, Inc. in Winnsboro, SC is seeking a Store Manager to oversee sales across departments and ensure efficient store operations, profitability, and brand representation. You will drive sales goals, supervise staff, and implement company policies in daily tasks.

You will collaborate with the District Sales Manager and Store Support Center, recruit and train team members, manage scheduling and payroll, and stay aware of customer trends to deliver outstanding service.