Store Manager: Lead Sales & Customer Experience

TSP talent; Oak Park (IL); On-site; USD 55,000 - 70,000; Full time

Job summary

TSP talent in Oak Park, IL is seeking a Retail Store Manager to lead daily operations, drive sales performance, and ensure an exceptional customer experience. You will oversee hiring, scheduling, training, merchandising, and inventory control while managing costs and ensuring policy compliance.

Build a positive, inclusive environment that supports long-term customer relationships and career growth. Lead a team of Sleep Experts, drive promotional plans, and maintain strong standards to deliver

Qualifications

• Experience leading a sales team.
• Strong store operations management experience.
• Ability to train and coach staff.

Responsibilities

• Manage store operations and lead a team of sales associates (“Sleep Experts”).
• Oversee hiring support, scheduling needs, training, coaching, and performance management.
• Execute merchandising and promotional plans to support sales goals.
• Control expenses while maintaining strong operational standards.
• Ensure accurate inventory management and proper cash handling.
• Maintain compliance with company policies and procedures.
• Recognize top performers and build a positive, inclusive environment that supports long-term customer relationships and career growth.

Skills

Leadership

Sales skills

Customer service

Retail operations

Merchandising

Inventory control

Cash handling

Coaching

Performance management

Job description

TSP talent in Oak Park, IL is seeking a Retail Store Manager to lead daily operations, drive sales performance, and ensure an exceptional customer experience. You will oversee hiring, scheduling, training, merchandising, and inventory control while managing costs and ensuring policy compliance.

Build a positive, inclusive environment that supports long-term customer relationships and career growth. Lead a team of Sleep Experts, drive promotional plans, and maintain strong standards to deliver