Store Manager: Lead People, Profit & Service

Dollar General Corporation; North Carolina; On-site; USD 50,000 - 75,000; Full time

Job summary

Dollar General is seeking a Store Manager to lead all store operations in North Carolina. You will oversee staffing, training, merchandising, inventory control and daily store performance to meet company standards.

Responsibilities include recruiting, coaching, supervising staff, driving sales, ensuring safety and compliance, and maintaining financial integrity through cashier controls and accurate reporting. This role requires strong leadership and a commitment to customer service excellence.

Qualifications

• Knowledge of cash handling procedures including cashier accountability and deposit control.
• Knowledge of inventory management and merchandising practices.
• Effective oral and written communication skills.
• Knowledge of recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes.
• Good organization skills with attention to detail.
• Ability to solve problems and deal with a variety of situations.

Responsibilities

• Recruits, selects, and retains qualified employees according to federal and state labor laws and Company policies; ensure store is properly staffed.
• Provides proper training for employees; conducts performance evaluations; identifies gaps for appropriate solutions and/or counseling, up to and including termination.
• Makes recommendations regarding employee pay rate and advancement.
• Communicates performance, conduct and safety expectations regularly; coordinates meetings and events to encourage safety, security and policies.
• Ensures that the store is appropriately staffed and effectively opened and closed each day. Opens the store a minimum of two times per week; closes the store a minimum of two times per week.
• Evaluates operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors.
• Orders to ensure the meeting or exceeding of in-stock targets; reviews ordering plan, seasonal direction and inventory management issues on a weekly basis; follows up on Basic Stock Replenishment (BSR)/cycle counts.
• Facilitates the efficient staging, stocking and storage of merchandise by following defined Company work processes.
• Ensures that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage.
• Maintains accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Ensures the financial integrity of the store through strict cashier accountability, key control, and adherence to stated Company security practices and cash control procedures.
• Provides superior customer service leadership.
• Maintains a clean, well-organized store; facilitates a safe and secure working and shopping environment.
• Ensures that the store is adequately equipped with tools necessary to perform required tasks.
• Follows Company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and Company communications; ensures employee compliance.
• Completes all paperwork and documentation according to guidelines and deadlines.

Skills

Cash handling

Inventory management

Communication skills

Recruiting knowledge

Problem solving

Organization skills

Interpersonal skills

Policy compliance

Education

High school diploma

Job description

Dollar General is seeking a Store Manager to lead all store operations in North Carolina. You will oversee staffing, training, merchandising, inventory control and daily store performance to meet company standards.

Responsibilities include recruiting, coaching, supervising staff, driving sales, ensuring safety and compliance, and maintaining financial integrity through cashier controls and accurate reporting. This role requires strong leadership and a commitment to customer service excellence.