Store Manager: Lead People, Elevate Customer Experience

The TJX Companies, Inc.; Bel Air (MD); On-site; USD 77,940,000 - 107,125,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Medical/dental/vision

HSA

Life insurance

Paid holidays/vacation/sick/bereavment

EAP

Incentive programs

Referral bonuses

Job summary

The TJX Companies, Inc. is seeking an Assistant Store Manager for TJ Maxx in Bel Air, MD. You will empower a large team to deliver exceptional customer experiences while driving store performance, managing expenses, and overseeing merchandising, operations, and loss prevention.

You will lead talent development, provide mentorship, and implement strategic action plans to meet sales and service targets in a fast-paced retail environment.

Qualifications

• Minimum of 2 years of retail leadership experience as an Assistant or Store Manager.
• Demonstrated ability to lead, develop, and empower a large team.
• Excellent organizational and communication skills with ability to influence and provide effective feedback and mentorship to others.

Responsibilities

• Drive store performance by supporting sales results, managing expenses, and overseeing key operations including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with a strong focus on minimizing shrink and damages.
• Attract, recruit, and cultivate top talent by providing comprehensive training and ongoing development for Associates. Serve as a mentor and role model, fostering a supportive environment that ensures a positive and engaging experience for both Associates and customers.
• Communicate and implement action plans for projects, targets, company initiatives, and store changes. Provide input on succession planning to meet future needs.
• Implement strategies to meet sales, expense, and customer service targets. Coordinate loss prevention and operational programs and improve store layout and efficiency.

Skills

Retail leadership

Team leadership

Communication

Operations

Customer service

Loss prevention

Job description

The TJX Companies, Inc. is seeking an Assistant Store Manager for TJ Maxx in Bel Air, MD. You will empower a large team to deliver exceptional customer experiences while driving store performance, managing expenses, and overseeing merchandising, operations, and loss prevention.

You will lead talent development, provide mentorship, and implement strategic action plans to meet sales and service targets in a fast-paced retail environment.