Store Manager: Lead Inspiring Retail & Guest Experience

1088 LEGO Brand Retail Inc.; Rogers (AR); Hybrid; USD 67,000 - 100,000; Full time

Benefits offered by this job

Family Care Leave

Insurance (life & disability)

Headspace wellbeing access

Colleague Discount

Bonus program

Hybrid work policy (3 days in office)

Job summary

LEGO Brand Retail Inc. in Pinnacle Hills, AR is seeking a Store Manager to lead a retail team, drive sales and deliver exceptional guest experiences while exemplifying the LEGO Brand, Vision and Values.

You will recruit, coach, and develop staff, manage operations, scheduling, POS, loss prevention, visual merchandising, and payroll; participate in monthly mystery shops and strive for high guest satisfaction.

Qualifications

• At least three years of management experience in a retail environment.
• Experience with Point of Sale systems; Loss prevention and cash management.
• Recruitment, selection and training; Scheduling and payroll management.
• Performance management and conflict resolution; Space management and visual merchandising.
• Strong organizational, verbal and written communication; Proficient with computers.

Responsibilities

• Lead store operations and guest interactions to uphold LEGO Brand values.
• Recruit, coach and develop a high-performing team for growth.
• Drive sales and guest experience through effective merchandising and service standards.
• Monitor KPIs, optimize processes and control costs (merchandising, inventory, payroll).
• Deliver a signature LEGO shopping experience and ensure quality service.

Skills

Retail management

POS systems

Loss prevention

Recruitment

Scheduling

Performance management

Visual merchandising

Communication

Computer proficiency

Tools

POS systems

Job description

LEGO Brand Retail Inc. in Pinnacle Hills, AR is seeking a Store Manager to lead a retail team, drive sales and deliver exceptional guest experiences while exemplifying the LEGO Brand, Vision and Values.

You will recruit, coach, and develop staff, manage operations, scheduling, POS, loss prevention, visual merchandising, and payroll; participate in monthly mystery shops and strive for high guest satisfaction.