Store Manager: Lead, Grow Sales & Service Excellence

Family Farm & Home; Muskegon (MI); On-site; USD 45,000 - 65,000; Full time

Job summary

Family Farm and Home in Michigan seeks a Store Manager - Unassigned to lead a store and develop a high-performing team focused on exceptional customer service and strong merchandising execution.

You’ll learn store operations, budgeting, scheduling, and market opportunities while guiding staff to achieve budgeted goals. Willingness to relocate within the network is expected as part of growth with a family-owned retailer.

Qualifications

• Demonstrated leadership and problem-solving abilities.
• Strong oral and written communication skills for interactions with customers, vendors and staff.
• Comfort with hiring and firing decisions and team development.
• Ability to manage with limited supervision and work in a fast-paced environment.
• Understanding of budgeting, scheduling and merchandising within a retail store.

Responsibilities

• Promote mission, family values and a sales culture focused on customer service.
• Hire, coach, counsel, discipline and evaluate team members and manage results.
• Maintain professionalism and positive store morale.
• Execute and supervise store responsibilities through associates and self.
• Schedule staff and monitor work results; communicate with buyers and district managers.
• Manage profit and loss accountability and participate in annual budgeting decisions.
• Build relationships with customers and the local community.
• Ensure merchandise availability and inventory control across departments.
• Protect assets and ensure a safe, compliant store environment.
• Analyze operating and sales data to guide marketing and merchandise decisions.
• Maintain current knowledge through workshops and professional networks.
• Enforce operational policies and procedures; perform other duties as assigned.

Skills

Leadership

Communication

Hiring/Firing

Supervision

Budgeting

Job description

Family Farm and Home in Michigan seeks a Store Manager - Unassigned to lead a store and develop a high-performing team focused on exceptional customer service and strong merchandising execution.

You’ll learn store operations, budgeting, scheduling, and market opportunities while guiding staff to achieve budgeted goals. Willingness to relocate within the network is expected as part of growth with a family-owned retailer.