Store Manager: Lead Fun, Create Memorable Experiences

Go! Retail Group; Madison (WI); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Employee discount

401K match

Paid time off

Birthday Day Off

Fun, family-friendly atmosphere

Job summary

Toys“R”Us in Madison, WI is seeking a Store Manager to lead our West Towne store and build a team that delivers memorable customer experiences and strong results. You’ll coach staff, optimize store operations, hit KPIs, and partner with Home Office to bring the Toys“R”Us vision to life.

A hands-on, energetic leader with 2+ years in retail leadership is preferred, with a passion for play. This role requires flexible scheduling including nights and weekends, the ability to analyze sales data,

Qualifications

• 2+ years in retail leadership or equivalent management experience.
• Ability to coach and develop a high-performing team.
• Proven track record in achieving sales targets and delivering great customer service.

Responsibilities

• Create a fun, welcoming, high-energy store atmosphere.
• Coach and lead your team to deliver top-tier customer service.
• Drive sales and hit store targets by analyzing KPIs and setting smart goals.
• Plan and execute events that turn shopping into an experience.
• Partner with visual merchandisers to keep the store looking great.
• Hire, train, and grow a passionate and performance-focused team.
• Share feedback, insights, and wins with the Home Office.
• Keep operations running smoothly and safely every day.

Skills

Leadership

Customer service

Sales

Team development

Communication

Tools

POS systems

Inventory management

Scheduling software

Job description

Toys“R”Us in Madison, WI is seeking a Store Manager to lead our West Towne store and build a team that delivers memorable customer experiences and strong results. You’ll coach staff, optimize store operations, hit KPIs, and partner with Home Office to bring the Toys“R”Us vision to life.

A hands-on, energetic leader with 2+ years in retail leadership is preferred, with a passion for play. This role requires flexible scheduling including nights and weekends, the ability to analyze sales data,