Store Manager: Lead Fashion Team & Guest Experience

Oniverse - Intimissimi/Pentagon; Arlington (VA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Pet Insurance

Paid Time off

Paid Parental Leave

401(K) matching

Pre-Tax commuter benefits

Referral bonus

Employee Discount

Free Uniform

Job summary

Oniverse is seeking a Store Manager in our Arlington, VA location to lead a high-performing team and deliver exceptional customer service in a fashion retail environment.

You will drive sales growth through effective staff development, inventory control, and visual merchandising while upholding brand standards and policies. The role requires adaptability, strong communication, and a passion for fashion.

Qualifications

• High School diploma or equivalent required.
• Minimum 4 years in customer service or retail environment preferred.
• Strong verbal and written communication skills.
• Ability to work a flexible schedule including nights, holidays, and weekends.

Responsibilities

• Lead sales floor and demonstrate top-tier customer service for clients.
• Mentor and develop store team with product knowledge and brand guidelines.
• Oversee store operations including inventory, merchandising, and visual standards.
• Enforce policies and drive performance through coaching and feedback.
• Recruit, train, and retain high-performing team members.
• Collaborate with District Manager to execute action plans and store events.
• Manage daily store workflows, POS operations, and closing procedures.
• Support store events and community outreach to grow brand presence.

Skills

Customer service

Team leadership

Training & development

Communication skills

Education

High School diploma or equivalent

Tools

POS system

Job description

Oniverse is seeking a Store Manager in our Arlington, VA location to lead a high-performing team and deliver exceptional customer service in a fashion retail environment.

You will drive sales growth through effective staff development, inventory control, and visual merchandising while upholding brand standards and policies. The role requires adaptability, strong communication, and a passion for fashion.